Campbell Appliance Heating & Air

Eric W 

on BBB

6 months ago

**** came to my home to fix my washing machine . Told me the problem was the clutch washer does the same thing. After the repair Then they tell me it might be this or that. So now I'm out $350 for nothing. Will never use this company again and will make sure to tell others to avoid this company.. 

Ernest W 

on BBB

9 months ago

The technician came out to fix my refrigerator 3 times and said it was fixed, so i paid what they ask me to. On the 4th trip he said that it was something else and wanted me to spend more money. I had asked for my money back after the first time, but they get you with, we don't refund your money, you have a 90 day warranty. Please, i beg you to never ever use this company. If i had looked at the reviews i wouldn't be in this situation. I bought my frig a year and a half ago brand new, so it wasn't an old frig. 

STOLEN FROM R 

on BBB

2 years ago

DO NOT USE THIS COMPANY.... I had a short in my clothes dryer door. My understanding was that $129 dollars to diagnose (that would be refunded if repaired). So two guys showed up. spent 20 minutes changing the switch in my dryer door. This involved taking out two screws opening the lid removing two more small screws and swapping the old switch for a new switch (this is a simple unplug the bad one and plug in the new one) then s**** two screws back in that hold the switch... close the lid and s**** in the two screws there and... read more

Billie P 

on BBB

2 years ago

Dishonest Frauds, inability to tell customer the truth. March ******* Hired them to replace coils. They cut my drain line inside unit that dropped thru floor that was attached to a condensation pipe ,then let it drop underneath my mobile home then put in another really small one that stopped at floor level only. They never went underneath and put any condensation line by back. I found what was my drain and condensation line laying on the ground in a mud hole that's formed on the ground on June 20th.Now with this hot weather ... read more

Kenneth C 

on BBB

2 years ago

Our washer quit spinning almost two weeks ago, The technicians indicated that they would be there between 2 and 4 ... they arrived at almost 5:30. When they did get there, they diagnosed the problem quickly and quoted me a price, telling me that it would take a week to get the parts they needed and return. At the time, I paid a $250 deposit, slightly more than 50% of the quoted cost of repairs. I arranged our schedule to ensure that my wife didn't have any hospital appointments for that day and waited ... and waited ... and ... read more

Barbara S. 

on BBB

2 years ago

I was having problems with my dryer and when I called I explained what was going on. The two technicians that came out said that it was my dryer vent which they said they happened to pick up and replaced the vent. The next day the dryer was still having problem and I called for them to come out again and check the dryer. The technician came out, turned on the dryer for less than 30 seconds and said that it needed a part and they would order it. I didn't feel that they had sufficient time to analyze the situation before leavi... read more

Lynda W 

on BBB

3 years ago

I think my husband and I shall not be using Campbell Appliance and Air ever again. The male employee they sent barely did anything. More than once he wiped the sweat off of his face by lifting his T-shirt to wipe the sweat. In doing so, he exposed his belly over and over again. In my opinion this is a very unprofessional thing to do. 

Patricia E 

on BBB

3 years ago

Last Sunday night on July 24th , water leaked from ac and I had to turn ac off .. Next day which was Monday on July 25th , I called Campbell Appliances and I told them my situation .. They said they will send tech next day which was on Tuesday on July 26th .. I woke up sweating and temputure was 81 degree and I have no choice except to turn ac back on before they showed up .. Senior tech and his partner found my ac unit outside was low on freon .. They replaced new filters , one in hallway and other in ac / heating unit . To... read more

Norma F 

on BBB

4 years ago

Horrible experience with this company. ****** wasn't cooling and called them thinking I'd support a smaller local company. First off, the technicians that had to come out did not come within allotted window of time we were given nor on the actual day they were supposed to. Afterwards once they determined that we needed a new compressor at a cost of $1,000 they told us they would return the following day to install. Technician who came out was rude however I just wanted fridge fixed so ignored his attitude. We woke up the nex... read more