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Caliber Collision

4.8

About this business

Specialties * Caliber is consistently ranked among the highest customer satisfaction scores in the industry. * The largest collision repair company in the U.S. with more than 540 locations across 17 states. * Referred by more Insurance Agents than any other collision repair company. * More cars are repaired in our shops every day than anywhere else in America. * Capabilities at all local centers include: Paintless dent repair, collision repair and glass replacement. * Free online estimates using our strict standards for comp... read more

Location details

2353 Auto Mall Pkwy, Fairfield, CA, 94533, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.81,886 reviews
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Keith's profile image
3 years ago

5 Star : My Experience 

Sharae's profile image
Sharae 
3 years ago

5 Star : My Experience Getting into a car accident is never pleasant. Let alone being in a hit and run, by a drunk driver. Sounds like a crazy movie right? Yeah it happened to me unfortunately, pretty much ruined my December. But caliber collision was pleasantly easy to deal with, within a few days I had my estimate, now unfortunately both shops in Fairfield were crazy busy and booked for December ( who knew December was that busy for them) but first thing January I was able to finally bring my poor car in for some much need... read more

Mark's profile image
3 years ago

5 Star : My Experience Cary and the admin staff were amazing, I have NEVER had a body/repair shop make the process so easy and transparent. Cory explained all my questions with professionalism, and made sure I was informed of the process and the timeline. I am for sure a repeat customer should any other needs come up. Thanks! 5 Star : Likely to Recommend This is now my shop for all of my 5 cars.... 5 Star : Repair Quality Awesome Service! 5 Star : Customer Service The best I have ever experienced.... 

Ricardo's profile image
Ricardo 
3 years ago

0 Star : My Experience Only time we were able to check the repairs was when it was time to pick it up at 15 mins prior to end of Caliber's office hours. I pointed out that a part of the panel was not flushed with rest of the body. The response was " it is the same as the unaffected side". When i disagreed, the next excuse was "its an aftermarket part that the insurance will pay for, dont expect it to fit perfectly as the original part" followed by "we can do an original part if you want to pay extra". We left rather than con... read more

Nicolas's profile image
Nicolas 
3 years ago

5 Star : My Experience The service rendered during my entire experience can be described as nothing else but excellent. From scheduling my service, to dropping off my car, coordinating the rental car, updates about my repairs all the way to picking up my car. The repairs even came out better than expected and really appreciate your shop advocating in my behalf with respect to the insurance adjusters recommendation vs. what it actually needed. In all, I don’t think I could of picked a better service vendor. Thank you for ever... read more

Loretta's profile image
Loretta 
3 years ago

5 Star : My Experience Excellent front desk staff. Knowledgeable, polite and friendly. And my car feels and looks great 👍 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Andrew's profile image
Andrew 
3 years ago

5 Star : My Experience 

Gary's profile image
3 years ago

5 Star : My Experience Everyone was courteous, kind and made every phase of the process easy, plus the work was perfect. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Maria's profile image
3 years ago

5 Star : My Experience My car looks new!! Thank you for keeping me updated every week.... 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Frequently asked questions about Caliber Collision

How is Caliber Collision rated?

Caliber Collision has a 4.8 star rating with 1,886 reviews. 

When is Caliber Collision open?

Caliber Collision is closed now. It will open tomorrow at 7:30 a.m. 

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