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Burlington Subaru
- Auto Repair
- Burlington, VT
About this business
Location details
351 Shelburne Rd, Burlington, VT, 05401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Jeannine, Thank you so much for taking the time to leave Crystal (and Burlington Subaru) a review! We're so happy that you felt well taken care of and that you were able to get into a vehicle that fit both your needs and budget. Thank you so much again, and we look forward to working with you in the future! All the best, Madeleine Cave Digital Marketing Manager Burlington Subaru Hyundai madeleine_cave@vtcars.com
Horrible over-the-phone service from the Parts Dept! I called to price out a part, and when I asked if we were referring to the same part (since the price the rep quoted me was three times what I'd found at other places), the rep HUNG UP ON ME! I spent the next half hour seething, and wondering if the rep would have responded the same way to a man!
I got to ask why do you use plate for you dealer ship now we can get funded for having it on our plate.
After a few years in my 2002 Subaru Outback (199,000 miles, baby!) I had to upgrade. I signed a lease on my first new car yesterday, and was so pleased with my experience at Burlington Subaru. I was excited but really nervous to take such a big step, but Michael was really patient and helped put me at ease. He helped set me up with a great lease deal on a 2014 Crosstrek, and everyone from start to finish was fantastic. I think I was in with a wishlist and out with a car within 2 hours. I look forward to the next few years wi... read more
Business response:
Becca, Thank you so much for writing us a review! We're so glad to hear that you had a quick and great experience with us. We hope you're loving your new Crosstrek, and will continue to love it for years to come! All the best and happy driving, Madeleine Cave Digital Marketing Manager Burlington Subaru Hyundai madeleine_cave@vtcars.com
I have only owned subarus. I just started buying them from the Burlington Subaru dealership a few years ago. I have had a pretty good expirence so far, the cars are a little pricy but u get what you pay for, I also have had to wait a while for maintince before but that also goes with getting what u pay for. I like to be patient with the mechanics they have a hard job and deserve to be able to take there time to get the job done right.
Business response:
Jenna, Thanks so much for writing us a review! We appreciate your feedback and are so glad that you've had good experiences with us over the last few years. Thank you again for commenting and we look forward to working with you in the future! All the best, Madeleine Cave Digital Marketing Manager Burlington Subaru Hyundai madeleine_cave@vtcars.com
Not impressed with most recent service experience. Tried being sensible reaching out via email to the general manager about the quality of interaction I encountered. Must not be an important enough customer to get resolve. Any how potential service clients, if you like being demeaned by the service manager go here. Kevin will literally tell you to stop rambling. I will escalate my issue to Subaru of America customer relations. Keep in mind this is coming from a loyal customer. Who has used their service many times. If any po... read more
Just purchased my first vehicle from them & had a great experience. The sales person was knowledgable but not pushy. She even came in on her day off to help get the paperwork started once I had decided on the vehicle.
Business response:
Great to hear, Gail! We're so happy that you had a great experience with us and were pleased with your salesperson. Thanks so much for writing in!
Unfortunately there are no other options.. sucker with a power train warranty ~
Business response:
Hi Christina, Steve Kelson here; I'm the General Manager at Burlington Subaru. I'd like to touch base with you about your experience and see if there's a way I can address your concerns. My direct line is (802) 448-3856 or you can reach me by email at stevekelson@burlingtoncars.com. Thanks so much. Best, Steve
Stay away. You've been warned.
Frequently asked questions about Burlington Subaru
How is Burlington Subaru rated?
Burlington Subaru has a 4.5 star rating with 1,511 reviews.
When is Burlington Subaru open?
Burlington Subaru is closed now. It will open tomorrow at 8:00 a.m.
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