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Brown's Toyota of Glen Burnie

4.1

About this business

Brown's Toyota & Scion of Glen Burnie is proud to have been serving Annapolis, Clarksville, and Laurel, as well as the greater Baltimore area with quality Toyota vehicles since 1983 from its easy-to-reach location on 7167 Ritchie Highway, Glen Burnie, MD. We also offer professional service and repairs, or the necessary genuine parts to help you do the job yourself. Anything Maryland drivers need to "Buy Happy!" 

Location details

7167 Ritchie Hwy, Glen Burnie, MD, 21061, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.11,930 reviews
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Joe Mcdonald's profile image
Joe Mcdonald 
recommend  Recommended
4 years ago

Had a great experience at the browns Toyota dealership when I just purchased my new Tacoma. Everyone was very friendly and helpful answering any questions I had about the vehicle. Huge shoutout to the sales manager Ryan Mikelonis for an all around great car buying experience. Would highly recommend there team to anyone looking to purchase a vehicle. Thanks joe 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com 

Tracie Briggs's profile image
Tracie Briggs 
4 years ago

Have mandatory mask while we go through this pandemic. Also get rid of the free coffee because people are unmasking for hours to drink it 

Business response:

Your feedback has been forwarded on to our team and we are currently looking into this matter. 

Amanda Jobst's profile image
Amanda Jobst 
recommend  Recommended
4 years ago

I can not recommend Brown’s enough! My husband and I had beyond an amazing experience purchasing a vehicle a couple of days ago. Our experience began with Jonathan from the sales team on Tuesday when my husband stopped by the dealership to begin talking to someone about trading in our older vehicle, but due to time we were not going to be able to finish the process that evening. Jonathan offered to come in the next day, on his day off, to finish seeing us through the process. We explained early on we were going to be a prett... read more

Business response:

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com 

Melissa Cutcher's profile image
Melissa Cutcher 
4 years ago

If you would like to spend your entire day here waiting on something that “should be ready” in a hour, come here. 

Business response:

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, John Stefero - General Manager - john.stefero@brownscar.com 

Hadeel Shaker's profile image
Hadeel Shaker 
recommend  Recommended
4 years ago

Great customer service.. Special thanks to Mr Christopher Morgan.. Strongly recommend 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. John Stefero - General Manager - john.stefero@brownscar.com 

Megan Richardson's profile image
Megan Richardson 
4 years ago

So, this past whole week, I have been back and forth with Browns Toyota of Glen Burnie looking for a new car. We were trying to figure out payments, model, interest rates, etc., for a Rav4. They worked with me & everything was great UNTIL yesterday (6/30/2020). I had full intentions of driving out of there with my brand new Rav4 but that was NOT the case. It was literally one of the WORST car buying experiences I have EVER had last night! I would NOT recommend Browns Toyota in Glen Burnie to ANYONE!!! I was literally ABOUT t... read more

Business response:

Your feedback has been forwarded on to our team and we are currently looking into this matter. 

Katrina Woody's profile image
Katrina Woody 
recommend  Recommended
4 years ago

Dulane Barnes is excellent at his job! Highly recommended doing business with him because he straightforward and to the point. 

Business response:

Thank you for taking the time to write this review. We are pleased to hear that Dulane was able to provide an efficient and overall positive experience. Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com 

Ricky Gibson's profile image
Ricky Gibson 
recommend  Recommended
4 years ago

Service Advisor Ray was top notch and recommend asking for him for your next service you will be treated with the upmost respect!!! Hands down the best service I could ask for. 

Business response:

Hi Ricky and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Ray is a great asset and we're thankful to have him on our team. Thanks for choosing Brown's Toyota of Glen Burnie! We appreciate your business! John Stefero - General Manager - john.stefero@brownscar.com 

Kevin Osterman's profile image
Kevin Osterman 
4 years ago

This dealership is complete trash. Bought my 2016 Tacoma here and was lied to just to get a sale. We were told Tacoma’s no longer come in manual and that was obviously a lie. Then they call multiple times to try to sell me an extended warranty I had already purchased. So at that point I was done. I recently purchased another Tacoma and surprise it’s a manual which are available and always have been. I decide to try to give Browns another chance by bringing my truck there for service. As soon as I told them it was purchased i... read more

Business response:

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Regards, John Stefero - General Manager - john.stefero@brownscar.com 

Frequently asked questions about Brown's Toyota of Glen Burnie

How is Brown's Toyota of Glen Burnie rated?

Brown's Toyota of Glen Burnie has a 4.1 star rating with 1,930 reviews. 

When is Brown's Toyota of Glen Burnie open?

Brown's Toyota of Glen Burnie is closed now. It will open at 9:00 a.m. 

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