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Brooks Biddle Automotive
- Used Car Dealers
- Bothell, WA
About this business
We are a 4-generation, family-owned automotive service, sales, and parts business. We serve the Northshore and Eastside communities, as well as Seattle and Snohomish County. If you want a better buy, you better buy at Biddle.
Location details
17909 Bothell Way NE, Bothell, WA, 98011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I bought this car. My salesman helped me arrange to turn in my rental car at another town, and sent someone to drive me from there back to Brooks Biddle to pick up my car. This was going way out of the way, and I am very pleased.
GOod
First time buying a car and I was nervous. The guys at biddle were super helpful. Not pushy at all and really made sure you were getting the right car. They allowed me to take it off the lot for over 2 hours to have my mechanic inspect it. They worked with me on my trade in and financing despite my terrible credit score. They have amazing inventory I highly recommend buying from brooks biddle!
it did take two messages for them to tell me the price of the advertised vehicle.
it did take two messages for them to tell me the price of the advertised vehicle.
Quick canned response asking why they could do to help- I let them know I was ready to buy that week and had financing in hand - but had ONE question... And never heard back. (Blaine was who initially responded) You do all the advertising and marketing in the world but once shoppers get to your site or showroom your sales people have to be able to follow through or you will loose sales!
They called right away with vehicle options and a contact person, and followed up with me when I had not responded. They were kind when I told them I had already decided on a vehicle at another dealership. They understood and wished me luck. I would recommend them for their customer service.
Quickly got in touch with me. Was helpful and pleasant. They didn't have the car for me at the time but I appreciated the experience
Salesperson Scott was rushed and did not call me back as claimed after he 'had to return a personal call'. Did not recall previous details so we wasted time repeating. Not impressive.
Frequently asked questions about Brooks Biddle Automotive
How is Brooks Biddle Automotive rated?
Brooks Biddle Automotive has a 4.4 star rating with 676 reviews.
When is Brooks Biddle Automotive open?
Brooks Biddle Automotive is closed now. It will open at 8:00 a.m.
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