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British Motor Car Distributors Ltd
- Used Car Dealers
- San Francisco, CA
About this business
This company offers auto dealership services and sells new cars.
Location details
901 Van Ness Ave, San Francisco, CA, 94109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
I needed a quick scheduled service before a long trip in the car. Hui and all the people in service were very efficient and professional. My car was finished at the stated time. Could not have worked better for me. Thanks everyone
Business response:
Hello Spencer, thank you; we appreciate your feedback! We pride ourselves on fast efficient service and we're glad to hear your experience reflected this! We are always more than happy to assist you if anything else comes up. Take care!
I had the worst experience ever! Took my Discovery in to service 3 weeks ago and received no communication until 1 week later. After I come pick up my car, a part of the key (the protector part) is missing. So I called the service advisor who helped me and left couple of messages but never received a call back. Finally I reached him and he promised that he will send me the missing piece to my key in the mail, but I never receive them! I tried calling him and leaving messages but he never did care to call back.
Business response:
Wayne, we deeply regret to hear of the lack of communication and that you had this experience with us. If you'd be willing to provide more feedback, please reach out to our manager at (415) 477-7200 so we can assist you further. We hope to hear from you.
This has been, and will always be, the “go to” British car dealer. Beautiful building, great service department, impeccable management and staff. I’ve been a satisfied customer for over 40 years.
Business response:
Joseph, thank you for your kind words and this wonderful review! We're happy to hear that we've consistently earned your trust in our business for over 40 years! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brian and the team in Service were fantastic. Any potential question/concern, Brian was able to provide the direction for the team to guide me through some pretty big repairs. Fantastic service!
Business response:
Toni, thank you so much for the positive review! Brian is a great asset to our team and we'll be sure to let him know about your kind words and five stars. Please don't hesitate to reach out if there's anything additional we can do for you.
Hands down the worst buying experience ever!! Worst dealership I have ever dealt with and worst group on people. I bought my car 3 months ago and the dealership filed the wrong vin # for my car so 3 months later still no TAGS! I have been e-mailing and calling the dealership and never receive a response. I will be filling a law suite against them very soon as 3 months and no tags and zero response to my e-mails and calls in beyond unacceptable!!
We purchased our car here yesterday, and had a great experience. Gillian was top-notch (extremely knowledgeable, friendly and professional); we got an extremely competitive price, and were treated with respect. Very pleased.
Business response:
Danielle, your satisfaction is our top priority. The team will be happy to hear about your wonderful comments and five star rating! We are always more than happy to assist you if anything else comes up. Take care!
Tino & team, thank you so much for finding my new jaguar F pace and making the buying experience pleasant and seamless! I highly recommend your dealership!
Vince and his team always take great care of their customers! I also love the upgraded service area. Can't wait to see what the showroom looks after renovation!
Frequently asked questions about British Motor Car Distributors Ltd
How is British Motor Car Distributors Ltd rated?
British Motor Car Distributors Ltd has a 4 star rating with 52 reviews.
When is British Motor Car Distributors Ltd open?
British Motor Car Distributors Ltd is closed now. It will open tomorrow at 7:00 a.m.
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