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Bridaltown

2.8

About this business

Designer Bridal gowns at discounted prices. Bridesmaid gowns always at the lowest price. Mothers, Flower Girls, and Prom gowns 

Location details

3801 Germantown Pike, Collegeville, PA, 19426, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8285 reviews
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SRowan's profile image
15 years ago

TERRIBLE...Owner and Employees extremely unprofessional – Measured my wife wrong, take forever, very very unprofessional, do not take responsibility for their mistakes, need to learn how to run a business, or shut it down!!! 

Meggieran's profile image
Meggieran 
15 years ago

Bridaltown, great place – My family has dealt with Bridaltown for a few years and we highly recommend this place to anyone, don't listen to the bad reviews others make. My only suggestions to the the owners would be is to keep Gail, Phyllis and Linda- these three have style and class. Pros are Sandy who is extremely pushy, she worked with a pal of mine and my friend couldn't afford a lot of money and she got rude and pushed my friend off and worked with another woman and Katherine just doesn't appear to be stylish or someone... read more

Joanna Krims's profile image
Joanna Krims 
15 years ago

Not that bad – I have been to Bridaltown before and the place is very nice and the manager was nice to my sister and very accommodating to my family, they don't get enough credit as is. But between Phyllis and Gail those two are wonderful to work with but the other three are not great by any means. 

PHL2ATL's profile image
15 years ago

RUN FAR FAR AWAY!!!!!!!! – THIS PLACE IS A NIGHTMARE! SO UNPROFESSIONAL AND FULL OF EMPTY PROMISES. THEY DO NOT KNOW HOW TO KEEP A PROMISE. I COULD GO ON FOR THREE PAGES ABOUT HOW HORRIBLE THIS PLACE IS. 

Debbie B's profile image
Debbie B 
15 years ago

STAY FAR, FAR AWAY! – Nothing but broken promise after broken promise. I ordered my dress 10 months in advance. I was first told it would arrive in 4 months. Then 7 months. Finally it arrived at 8-1/2 months and it was WRONG! 5 INCHES too long (not able to be altered!) and they tried to blame ME for their mistake! They had to order it AGAIN - and again more broken promises. It FINALLY came in TWO weeks before my wedding! I never received an apology, never received an explanation and the owner NEVER returned my calls. I canno... read more

AmyMarie71's profile image
AmyMarie71 
15 years ago

HORRIBLE PLACE..SHOULD BE SHUT DOWN! – THE ONLY REASON I WENT HERE WAS BECAUSE I AM A PLUS-SIZE BRIDE AND THEY HAD A GOOD SELECTION OF PLUS-SIZE DRESSES AND I COULD BUY OFF THE RACK. I DID GET MY DRESS THERE BUT THEN THE PROBLEMS STARTED. IT IS STRAPLESS AND I WOULD HAVE FELT MORE COMFORTABLE WITH A BOLERO. THE BOLERO JACKET HAD TO BE ORDERED AND I WAS TOLD MINOR ALTERATIONS MIGHT HAVE TO BE DONE. THERE WAS NO WAY OUT OF IT SO I BOUGHT IT FOR $50.00 AND THEY ORDERED IT. SINCE I BOUGHT MY DRESS 9 MONTHS EARLY, THEY TOLD ME I ... read more

pegthomp's profile image
pegthomp 
15 years ago

Not so bad – We knew from the other reviews that this would be an experience but went with the idea that we would get an idea of what type of gown to order from somewhere else. We did not have an appointment but were there early Sat morning and had a consultant right away. My friend wanted a mermaid gown and they had a whole section of them. The consultant's first pick was perfect, and she let my friend try on tons and tons. The gown was reasonably priced, and they took money off. However, we had an appt at another bridal sh... read more

MANurse's profile image
15 years ago

Buyer Beware -Please be careful – Gown came in 6 weeks late and the wrong size, missing buttons, Had to fight to get corrections -Different story every time we called. Now less then 1 week until the wedding and no dress that fits. No apology, just more stories. No one knows how to track a shipment or call a manufacturer. This is not a place you want to trust with something important because they will not work hard to get something for you. The owner seems to not care at all as long as he is making money. He needs to get out ... read more

ssilvers12's profile image
ssilvers12 
16 years ago

horrible place – Let me just say this - I'm no bridezilla. I rarely let things get to me or had any bridal meltdowns... Staff is pushy, snobby and creepy. The gowns are totally overpriced and not up to date. I met the owner twice and he was a complete scumbag.... Please don't get scammed by going there. I was told I could switch my dress for the same price when our date changed. The owner told the sales woman over the phone we were okay when I was with her. When I came back in the next week the owner denied everything to my ... read more

Frequently asked questions about Bridaltown

How is Bridaltown rated?

Bridaltown has a 2.8 star rating with 285 reviews. 

When is Bridaltown open?

Bridaltown is open now. It will close at 6:00 p.m.  

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