Bridaltown

bridaltownsucks 

on Citysearch

15 years ago

horrible, horrible, horrible service! – If I could've rated 0 stars, I would have. Bridaltown has AWFUL staff. They are unbelievably unorganized. When I did finally have to speak to the manager, AFTER DAYS OF TRYING TO GET A HOLD OF HIM, he put me on hold for 5 minutes and connected me to someone else. It was disgusting. I bought my bridal gown there and regret it. I ordered my bridesmaids dresses there, and 2 MONTHS after they were ordered, they called to inform me they can't make them in those colors, told me I need to jus... read more

Husband22 

on Citysearch

15 years ago

WARNING!From the Husband (How to get your dresses from them) – I just wanted to warn everyone about this place before you even walk into this place. My wife was an ex employee of Bridaltown and even with her past work relationship with the current staff and owner, Mr. Bill Titze, we were given the same unbelievable and horrible customer service as everyone else. Only the alteration employee was thoughtful, helpful and actual was just as concerned about how poor the company is when it comes to it’s customers. It was not like ... read more

Lets Do This123 

on Citysearch

15 years ago

Bridaltown, AKA, Scam City – First of all, I've already contacted Channel 6 Consumer Action Line, Fox 29 Investigations, The PA Bureau of Consumer Affairs, and The Eastern PA Better Business Bureau. I suggest you all do the same. There is power in numbers and I think we all want this place brought down. I only wish I read the reviews before I got myself and my bridesmaids mixed up in this shady operation. Our story is exactly like all of the others. The place is a shack, the dresses have no tags, the bridesmaids paid up fron... read more

iceprincess35 

on Citysearch

15 years ago

HORRIBLE – For anyone who has been to Bridaltown in the past and not gotten refunds, given your cc over the phone and tried to get anywhere I would highly suggest going to your local news station. Go speak to Nydia Han, she busts scammy stores and this is exactly what this store is. The Owners will not man up and I k now for a fact they will argue and insult customers after they get the money and half the time the dresses are ordered in the wrong size. I would not leave your CC number with anyone in there. You can trust mayb... read more

CWA 

on Citysearch

15 years ago

WOW! So many people share the same experience! – I, as even the person who wrote the review just before me, am unable to get my refund back. I have made many attempts since July 2009 to call and constantly get a runaround either being told that someone doesn't work there anymore or that the owner is not (ever) in. I have even gone so far as to file a complaint with the better business bureau! I ordered a dress from these people and was precharged for alterations and pressing (which they even agreed should not have been done ... read more

Meg B 

on Citysearch

15 years ago

SAVE YOURSELF!!!! – I CAN"T get my money back but I CAN warn others! This place is going down hill. It's more than halfway there if you ask me. The place smells. The gowns are shady. My tag was ripped off but I didn't notice it until the gown was already home. They couldn't help me to find out who the dress was made by. The woman who sold it to me was gone within the same 2 weeks I purchased the dress. The alterations were terrible. My bustle was already unhitched for my first dance with my husband. My bridesmaids were tryin... read more

dtakacs 

on Citysearch

15 years ago

You should read this. – I know people are ready to write Bridal Town off by reading these reviews. To be honest, I probably would have to, but I visited Bridal Town prior to reading these sites. Yes, the building might not be as miraculous as other bridal shops and you might be turned off from the beginning. But, all brides are looking for that 'dream' gown and I found mine here. I spent weekend upon weekend at bridal shops all over the place and couldn't find anything. Mostly because I was looking for a classic yet glitzy g... read more

Bridaltown 

on Citysearch

15 years ago

From the Consultants at Bridaltown – Hi, We are the Bridal Consultants at Bridaltown. It is our job to help you try on as many Bridal Gowns as you like until you find that gown that makes you feel like a Bride, and you get that magical feeling, "THIS IS THE ONE" Then it is time for us to put together a fantastic discount to make the Bridal gown very affordable so you can say "Yes This Is My Bridal Gown"! Each week, each Bridal Consultant is given two Super Sale appointments Saturday at 6PM and Sunday at 10AM where you will s... read more

princessstep 

on Citysearch

15 years ago

Good store – Ok I think Bridaltown is finally getting with the program and getting some new faces in. My friend was in about a few days ago and here are my cons one extremely pushy sales girl sandy who will be rude if you can't buy in her price range, she will bleed you from money and doesn't respect your not rich, catherine has no manners and is far from lady like and you would not want to buy a dress from her in a million years ...not stylish and and lacks manners and Linda is just I can't place it is not in this planet. F... read more