Bridaltown

Tara C. 

on Citysearch

12 years ago

BRIDAL NIGHTMARE!!! I cannot stress enough how absolutely awful my experience with Bridaltown has been. From the beginning, the customer service has been rude and not helpful. They suggested the wrong size for my dress, which cost me an extra $100 to have altered; that was on top of the $200 dress cost. $300 for a bridesmaids dress, really?? And to top it off it came in less than a week from the wedding, with no apology for it being late. According to the manager, they have no control over that. He could have cared less. PLE... read more

Jeffrey P. 

on Citysearch

13 years ago

Worst Customer Service Ever! Alterations Failed! – Bridaltown of Collegeville has the worst customer-service I’ve ever experienced, I don’t know how they are still in business. My Bride to Be found a dress at Bridaltown of Collegeville, the initial shopping experience was ok, but once they have the dress and your money, forget it! After my new wife bought the dress, she scheduled a few fittings leading up to our big day; she was told the alteration cost would be $150. At the first fitting I received a call from my crying wif... read more

BrowserZ 

on Citysearch

13 years ago

Would You Dare...? – The following is the Better Business Bureau page for Bridaltown... (This site won't let me give you a direct link, but type in): w w w . b b b . o r g Then paste the rest of this onto the end of the website address: /washington-dc-eastern-pa/business-reviews/bridal-shops/bridaltown-in-collegeville-pa-80000343/ (Or you could just go to the Better Business Bureau website and search yourself, but I thought I'd save you the trouble.) Normally I would visit this shop anyway, being "informed" and not expecting... read more

Allysonm 

on Citysearch

14 years ago

Please don't go there – I recently purchased my gown from Bridal Town, and I'm not happy with my experience there. Do not expect quality service or value for your money. For everything you purchase, expect there to be another charge. For example over $350 in alterations, $50 to get your dress steamed and pressed and STORAGE FEES! This place in not the place to go with your family to enjoy your time spent. The place smells disgusting! The staff is less then courteous. Very impatient and pushy. I was stuck between two dresses ... read more

Rosie22 

on Citysearch

14 years ago

A long time coming – I've chosen Bridaltown not because I have a problem with Bridaltown but because they are well known in my area. I went to Bridaltown but I ordered from a different internet site. What a MISTAKE, the bridal dress was the wrong size. I was told it was my mistake and technically it was. It wasn't the quality I expected. I got no help from the bridal consultant, worst of all it turned out to be a foreign company with a US mailing address. I was told international rules are different than US rules with credit... read more

sparklesluv 

on Citysearch

14 years ago

Found the dress – I had a wonderful experince with Katherine. She allowed me and my girls to pull dresses from the rack. I tried on about 5 dresses until I found the one. SHe was very helpful and insightful. Well, I finally found my dress and I cried because it was so beautiful. I would recommend Bridaltown to another bride but ask for the consultant Katherine. She is very easy to work with and very outgoing. 

Megaloid 

on Citysearch

14 years ago

Wonderful experience and Linda was fantastic! – My appt. was yesterday afternoon. Linda, my consultant, was fabulous! She listened to what I liked and looked over the pictures of styles I had clipped from magazines. She was able to pull a dress that was almost identical to my favorite picture. She was never pushy in her suggestions. I tried on 8 other dresses that were ones she suggested after listening to my likes/dislikes. I'm SO glad I kept an open mind because I loved her selections on me much better than the dress I had... read more

corih 

on Citysearch

14 years ago

Awesome Bridal Experience – Catherine, my consultant, was a great help today. I am glad we came here before going anywhere else. We found a dress by only trying on 4. She was very successful in helping and we will recommend her to our friends. Thank you! 

Tongi 

on Citysearch

14 years ago

Best Bridal Store ever! – Catherine was a very nice lady to work with. She is excellent at her job. She was very helpful at picking out beautiful dresses for me. I would recommend Bridaltown to all my friends. Else was a very nice lady too. She was good at her job too.