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Brann's Steakhouse & Grille
- Steakhouses
- Beechwood, MI
About this business
Brann's Steakhouse & Grille is a casual dining restaurant chain with one of its locations in Holland, Mich. The restaurant serves a selection of starters, munchies, sandwiches, soups, salads, steaks, chicken dishes, seafood, pasta, burgers, beverages and ice cream. Each of its locations features a sports bar and several large-screen television sets. It also operates Brann s Catering and Brann s Wedding & Conference Center, which are located in Wyoming, Mich. Its conference center has more than 4,500 square feet of seating ar... read more
Location details
12234 James St, Beechwood, MI, 49424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not thrilled... waitress was extremely slow but the worst part is just how dirty this place is. The seat top dividers between booths have a lot of gunk on them. Tv wires are caked with dust. Burger was ordered medium rare... but cooked medium well. Tv screens at the tables covered in food. Not good Branns... not good.
Restaurant was not busy, was told it would be 20 minutes for a table, only saw the hostess once ended up walking out after 35 minutes. Lots of servers and hostess standing around talking. We use to eat there once a month..... not again
Business response:
Hello Robert, we are sorry that your experience didn't meet your expectations and the wait time and lack of service you describe is not up to our standards. Would you consider filling out our comment form, this helps us understand your experience further and will hopefully help us to regain your support as a guest. https://www.branns.com/guest-comments
Business response:
Hello Sonya, we would first like to thank you for your continuous support as a loyal guest of 20 years. We are extremely sorry for the service you recently experienced and the lack of cleanliness of the restaurant overall. If you could fill out our comment form, we could get a better understanding of your experience overall and hopefully regain your support as a loyal guest. https://www.branns.com/guest-comments
Best bartender a place could ask for. Tina rocks!
Amazing food. Great service. Definitely coming back.
Business response:
Thank you for your kind review, Charles! :)
A very dirty location and the same alcoholic drink I order varies every time I go, when in my opinion should be consistent. Service is slow or non existent at times. I have to say the chicken wings are damn good, that’s why it’s not a two.
Business response:
Hey Timothy, thank you so much for your feedback. We agree that the quality of your drinks and meals should be consistent and service should be nothing less than incredible every time you visit. Would you mind filling out our guest comment form at https://www.branns.com/guest-comments so that we can reach out to you directly to learn more about your experience and try to make it up to you.
Business response:
Hi Jayne, We are sorry to hear about your wait time and lack of consideration from the servers, to deliver your meal promptly and provide excellent service. The service you've described is not up to our standards as a company and we would love for you to fill out our comment form. Please describe the experience and service you received and we hope to regain your support as our guest. https://www.branns.com/guest-comments
Frequently asked questions about Brann's Steakhouse & Grille
How is Brann's Steakhouse & Grille rated?
Brann's Steakhouse & Grille has a 3.9 star rating with 1,949 reviews.
When is Brann's Steakhouse & Grille open?
Brann's Steakhouse & Grille is closed now. It will open at 9:00 a.m.
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