This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sales and Service of New Buick GMC and Commercial vehicles. Collision Center, Online Service Scheduling and Parts. Certified Used Car Sales All makes All Models
9737 Kings Auto Mall Rd, Montgomery, OH, 45249, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Be honest instead of playing on words when selling used vehicles that are not "certified," and refund money in a more timely manner. It's been over 6 weeks and I'm still waiting on the refund that is owed to me.
I initially went there for a 2016 Malibu I saw on their Facebook page however due to some careless actions on my behalf with my credit I didn’t qualify to get the car. Most car dealerships would turn me away or ask for more money down and put me in something I don’t want. I was working with Brian and he was VERY helpful and nice. I was approved for a 2013 Ford Fusion (very nice car) and was assured that once I build up my credit I could upgrade within a year or two. I must admit I was a bit discouraged but Brian and Hank (fi... read more
My wife and I had a wonderful buying experience at Borcherding Buick when leasing a new Buick Encore. Our salesman, Mike Breeze, took the time to explain all the leasing rebates and terms. I felt at the time and now a couple days later that we got the best deal on the SUV that we wanted all thanks to Mike. We will definitely lease/buy from Borcherding again and ask for Mike for our salesman.
Business response:
Fred, Thank you very much for taking the time to let us know how we did. We are happy to hear that Mike was so helpful and knowledgeable. The Buick Encore is such a great vehicle and we hope that you really do enjoy it. We certainly appreciate you allowing us the opportunity to assist you in your car buying experience. Thank you again for choosing Borcherding Buick GMC and welcome to the family!
We own a GMC Terrain. We love the car. My husband called last week to see if the fuel injectors were covered. He was told at least twice but we think 3 times that yes they were covered under warranty.We made an appointment to take the car in and have it fixed with a loaner car. Once my husband arrived he was told that it wasn't covered. He had specifically asked them twice because it is a 45 min drive for us. So disappointing that the service department even when asked to make sure they are giving the correct information sti... read more
Business response:
Terri, We would like to first apologize for the confusion and inconvenience that you encountered when visiting Borcherding. We would like to also thank you for bringing this to our attention. It is our understanding that the Service manager has reached out to you and is working on a solution to this issue. If you have any further questions or concerns please feel free to reach out to Charles Back, Service manager at 513-239-2038.
Great service. Chris explained everything and was very patient with all my questions.
Business response:
Thanks Kim for the great review. We are lucky to have such a great staff. We appreciate your time and business. Have a great day!
These guys unequivocally care for their customers unequivocally care for their customers! If you’re in around Cincinnati this is a great place to do business!!!
Business response:
Thank you for the awesome feedback, Sean! We appreciate you letting us assist you!
Business response:
Thank you for the five stars, Pam! We appreciate you!
Borcherding Buick Gmc has a 4.5 star rating with 1,102 reviews.
Borcherding Buick Gmc is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com