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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I was denied service because my alternate contact owe U-Haul money. EAlert customer service representative ******* ( whom decline to provide her last name, supervisor, or any other manager request ) told me that it is U-Haul's company policy to not rent to anyone whom has any affiliation with any person that owes U-Haul money. ******* stated to me that in order for me to rent a truck or U-Haul to rinder service I would have to pay the $42 on the alternate contacts behalf. Keep in mind this is not my bill it does not belong t... read more
Business response:
Hello ******, I am sorry about the issues you had trying to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a uhaul and dolly over two weeks ago. When I get here to pick up the truck and dolly. There is no dolly to be had! The only thing I was told is that they could only take the price of the dolly off.. however because I reserved it the reservation is not being honored.
Business response:
Hello ******, I am sorry about the issues you had with not receiving the support items. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Very deceptive business practices! We reserved a truck 2+ weeks before our move and received a quote for a specific dollar amount of slightly less than $500. About ******************************************************************************************************************* proximity. I agreed to a slightly larger truck that was 35 minutes away and was informed that I would be required to pay the difference for the larger truck even though it was not the size I requested and it was through no fault of mine that they did... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I would like to believe that if Uhaul was a ******** owned company it would have better service for *********. Uhaul punishes people who live in smaller communities by keeping the larger trucks in bigger cities and if someone in a smaller town wants to rent a larger truck, they have to go pick it up themselves and pay the extra mileage from the bigger city. Even with three weeks notice no one from Uhaul can go pick it up and bring it to you for your convenience. Terrible customer service and a very underhanded way to **** mo... read more
Business response:
Hello *****. I apologize for any issues you had with your reservation. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
The **Boxes are a SCAM! DO NOT RENT THEM OVER OTHER OPTIONS. I rented two for a cross country move thinking they were a good deal at ~$2k. Now they want to charge me ANOTHER ~$2k to unload them which was never discussed in advance. They have my belongings so what am I to do other than pay them an undisclosed additional fee of almost DOUBLE.
Business response:
Hello, Thank you for reaching out to us regarding your concern with your U-Box order. We apologize for any frustrations that you may have had during your move. We have reviewed the details of your contract. Unfortunately, we will not be able to match the same delivery rate you were charged for the origin. When you made your reservation online you only made it for the origin and the shipping portion. When making the reservations on uhaul.Com if you complete the reservation with the destination, it will give you all the option... read more
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is closed now. It will open at 7:00 a.m.
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