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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
Vehicles are very poorly maintained, I don't consider the road worthy. I think they need to have annual DOT inspections so they are forced to repair them. Below is a copy of my review to them after renting a 26 footer. The truck we used is in need of major repairs. The brakes were screeching really bad. It needs a tune up severely. Poor truck runs and smells like a70's ***** The steering system (tie rod ends, stabilizer bar links, ****** arm etc.) Is all very loose. Exhaust system, it there actually is one on it, is totally ... read more
I was forced to go to two separate locations to pick up a truck. Upon arriving, an agent told me my completely valid license was expired, then cancelled the chat. I tried again, and she said they didnt accept photos of licenses, only physical copies. Okay, fine we made a new reservation in my friends name and went to the location they sent him. Upon arriving, his reservation was also cancelled, stating his **** debit card was a prepaid card and wouldnt suffice. We spoke to customer service and were told we were 1) ineligible... read more
My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more
Business response:
Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
This company is absolutely horrifying I rented a truck from the ******* a month I called asking them to retrieve the broken down box and they didn't Only to turn around and have me arrested because they couldn't not scam me out of an additional ******* that they couldn't pull out of my account that I never agreed to and get this it was not corporate I had been in communication with them it was the horrid 20t store clerk I'm a preacher and she ruined my career Follow me on ******** Star **************** will be praying for he... read more
My property was stolen from Unit G-128 at the 40th St storage in **********, **. Its been over a year since I filed a police report and claim with Rep **** ********** as instructed to do by the manager at the time. U-Haul, according to the ********** ****************** has refused to cooperate or turn over video surveillance regarding the incident. They are on the 3rd different manager since the theft. None have cooperated. I was told to just file a claim. Thats why you purchased the extra insurance. The insurance company cl... read more
Business response:
Hello *****, I am sorry about your storage unit. Your concern has been documented and forwarded to the appropriate management teams for both Repwest and the location to address directly with you. I apologize again for any inconvenience.
Absolute worst experience I have ever had with a company or service. Would have given negative stars if it was an option. Started off with having to pay almost 4x the amount to rent a trailer from ** to SC as it is to go from SC to **. Rental total was over $1000!!! When we went to pick up, there was a hassle picking it up and then trailer latches were broke. Had to go to different location, get charged a second time, to get another trailer which ended up being a piece of ****, not worth $500 (but had to pay over $1000 to re... read more
Business response:
Hello ******, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented a truck for my move. The day before picking up my truck they offered me a 10% discount to drive an extra 30 miles to pick up my truck. When I arrived they only had the truck with no Dollys. Then they told me I would need to drive another 37 miles to get the dollys. After I was offered $50 for the trouble. This is a joke and done if the worst customer service Ive ever had to deal with. I will never use UHaul again.
Business response:
Hello *****, I am sorry about the issues you getting the dolly. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
The truck was filthy, the "no contact" checkin took 45 minutes and two visits to the counter because the app is glitchy, and I was unapologetically informed that the furniture roller I reserved wasn't available. A frustrating experience compounded by brutally bad customer service. Never again.Based on previous reviews, I expect U-Haul is going to respond with its usual insincere boilerplate apology.
Business response:
Hello *******, I am sorry about the issues you had with the pickup process and the equipment. I sent you a gift certificate for your inconvenience. This is good for two years and can be used for anything sold or rented by U-Haul. I apologize again for any inconvenience.
I'm a little late writing this because life gets in the way. We reserved the Uhaul the first of Sept and took a weekend to do so. We went on a Saturday to the Uhaul in ************, ******. I was planning on using the app because we knew it would not be open. I did not know we had to fill out a long list of things via our phone on the day of in order to complete our order. There was nothing in the emails leading up to the rental day that prepared us to have any of the information ready. We were in the parking lot with none o... read more
Business response:
Hello *****. I apologize for any confusion and frustration you had with the self-pickup process. An email was sent to the email address on file on 9/4/2023 5:25:50 PM with the following information:Please remember to bring your driver's license. Additionally, be ready to provide a minimum of (2) of the following:Additional Contact - Will be ***************** Employment - Will be ***************** Relative's Information - Will be ***************** Passport (Not Expired)Residential Lease Agreement (Current)Every U-Haul custome... read more
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is closed now. It will open at 7:00 a.m.
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