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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
No guarantee you will get a truck even if you reserve it. Went to a different location to pick up the moving truck at noon. After the whole process, went to do the walk around of the truck and it had a large crack in the windshield. Went back in to tell them. They told me they dont have another truck to offer me. They called to find another one and finally found one. Had to drive over an hour one way to pick up the truck and an hour back! The whole delay was over 3 hours! I had elevators booked. Luckily no movers. My gas, my... read more
Business response:
Hello ******, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Outraged is an understatement. Please make a concerted effort to not utilize this company, and here is why. U-Haul called me the morning of my truck pick up to tell me they are shortening my rental time... I'm slotted to pick up the truck at 6:45 PM...., they want it back 12:45 in the afternoon the next day.... 8 hours of that rental I will be sleeping and then work I can not miss in the morning. They had emailed me confirming the 24 hour rental, Stated in the email that someone would call me to confirm by 8/25 (never did), ... read more
Business response:
Hello ******, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Horrible business. Booked weeks in advance only for them to text me one day before my scheduled date that the equipment was no longer available. This is a matter of moving out of an apartment and I absolutely canNOT change the date. Ridiculous lack of service and care. I will never go with this company again. Be warned.
Business response:
Hello *******, I am sorry about the issues you had with your reservation. I reviewed the rental and it shows a truck was rented and returned. If you still need assistance with something, please let us know. I apologize again for any inconvenience.
Giving UHaul a one star is too many, U Haul has the WORST customer service. Please do not rent anything from them. I reserved a trailer a month ago to move our son down south (12 hours away) got a text day before with location to pick ** in our local city. An hour after that text another text came with location changed to a city three hours north of us for pick up the next day which was not convenient as we were loading up the next day to drive 12 hours south to take our son to school. Then received a call saying that the tr... read more
Business response:
Hello ******, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more
Business response:
Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a truck months ago for August ***************************************************************************************************************** is on 27th. We are moving to a different province and we have reserved movers who will help us load the truck here in ******** and in ****** **. We have also booked a hotel for the night of the 27th. This has brought us tremendous stress and is not acceptable. If ever, there would be an issue we should have been advised long before so we have time. With this short notice, ... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Order #******** I rented this vehicle in ******* **, moving to *******. I should have known that there would be a problem because an elderly man was in there upset about extra charges. I requested a four hour rental and the U-Haul agent informed me that since they are closing soon, I could return it the next day before 4pm at ANY LOCATION. He gave me the address ***************************************************************************** where I dropped off the vehicle the same day. Three weeks later I am told that I owe $3... read more
Business response:
Hello *****, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I booked my truck rental 6 months in advance so I could get my pick up location. Instead they moved it the day before to the most difficult location for me to get to and to get the truck and then I have to drive thru traffic and construction. It's a nightmare of a location and they could do nothing to fix it. It was the only truck they could find. Very frustrating. Thanks for adding extra stress to an already stressful move.
Business response:
Hello ******, I am sorry your reservation was not filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a trailer for next Monday only to get a text a few hours later saying that the trailer wasnt available at the location even though it said it was and I had already made arrangements to pick up an order I needed it for. The closest available trailer is quite a distance away. Thanks Uhaul. Please dont send me an apology. I see you do that for everyone and nothing seems to change.
Business response:
Hello *****, I am sorry your reservation was not able to be filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is open now. It will close at 11:30 p.m.
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