Disgusted with BV on Citysearch
12 years ago
10/13/2010, 03:55 AM
Talented stylists, but a deceiving salon & unethical owners – Pros: the stylists are highly trained, skilled,very talented (most are even pleasant and personable), and they do amazing work with hair. The salon's products are amazing (they are on the expensive side, but I can assure you, they are well worth the price), BUT, the salon will lead you to believe the products are ONLY made for them, which is untrue. The company who produces their line of products also supplies other nationwide salons with these exact products; each salon can choose their specific line, so Bon Vivant does have an exclusive "line" and are the only salon in GA with these products, but these products are NOT developed by or produced solely for Bon Vivant and can be purchased at other salons in the U.S. This is very misleading and is unethical to tell people these are THEIR products.
Cons: management lacks sufficient professionalism, and has a very cocky attitude. The owners do a poor job at providing employees with a stable or pleasant work environment. Initially they come off as very pleasant, Christian people but they belittle and insult their employees, require far too strict requirements for employees (to clarify, I am NOT saying a dress code is too much to ask for any work place, but having your boss personally take you shopping and pick out the clothes that YOU have to buy for work and requiring $500 in MAC ONLY makeup is excessive, especially when the employee has to pay for all of this upfront to start the job when they have been unemployed for two years and don't have the money to put out upfront for these items- the owners don't care, lacking all empathy for their staff, and still require you to purchase everything THEY choose for you), and overall lack any compassion for their employees. What initially seemed like a dream job turned into a total nightmare. If they treat their employees this way, imagine how they talk about you [their clients] when they aren't around (and yes, they do talk about the clients, which is very unprofessional and rude). Many of the employees talk badly about their work experience, to quote one, "I am so done with this place", and they are terrified to tell the owners that they aren't wearing the required MAC makeup due to the expense. This type of environment is unhealthy and stressful for employees and will eventually start to rub off on the clients.
This salon is skilled and WILL do a great job on your hair; but if you are one of many who are misled into thinking this is a Christian-based salon with super nice, caring owners, you couldn't be more wrong. I suggest going to a comparable salon that will provide you with an equally great service without the high-and-mighty, better-than-thou atmosphere.