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Bob Bell Chevrolet Parts
- Auto Parts & Supplies
- Baltimore, MD
About this business
Location details
1 Kane St, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Sitting here for now 2 hours for just an oil change! Thought this would be convenient! 😡😡
I scheduled my 2014 chevy volt for service at 8am on Thursday. I recevied the email reminder for my appointment yesterday. When I arrived this morning, I was informed they had no record of my appointment. After I showed them the email, they still insisted it wasnt in their system. Chevy, said Id have to wait 2-3 hours until a Volt Tech was available to diagnose the vehicle. I asked, if I could come back when the tech was available. They said "No". My issue is the charging cord for my vehicle stopped working. I contacted Chev... read more
Business response:
Hello Joshua, thank you for bringing your concerns to our attention. We always want our customers to feel satisfied with the experience that we provide and I'm sorry to learn that this was not your experience with your recent visit to our dealership. We would like the opportunity to discuss your situation. If you are willing, please contact Tony Simancek… asimancek@bobbell.com Thank you. - Bob Bell Chevrolet
RecommendedI had an issue with the service department but the service department manager helped come to a reasonable solution.
Business response:
Hello Joshua, thank you for sharing your experience and recommendation. Please do not hesitate to reach out if you require anything further. Thank you. - Bob Bell Chevrolet
bob bell still owes me 5,000 dollars. they sold me a truck, we put it on the insurance and they turned around and sold it to someone else. After we bought it!!! This was last week and I still haven't gotten my money back. no apology, nothing. All I want is my money back.
Business response:
Hello Christina, thank you for bringing your concerns to our attention. Our sales manager will be contacting you shortly. Thank you. - Bob Bell Chevrolet
We just purchased a 2020 Chevy Traverse from a Bob Bell. They were very friendly and made car buying a great experience. Thank you Ryan for workin with us. I’d highly recommend them!!
Just bought a 2018 Chevy Express about a week ago. Once driving it I notice a shaking and immediately made an appointment at the service center where they confirmed there were two different sets of tires on the vehicle hence the shaking issue. The sales department deemed that I was my responsibility to pay out of pocket for new tires because it passed inspection at a different shop? After going back and forth I bit my tongue and walked out. Here I am fixing the issue myself after I just bought this vehicle to also find out t... read more
I've only been there 3 times and all 3 have been good for me, there is a bit of a wait but if you make an appointment and take a good book in my case ( in my case it was the Bible ) the time will pass before you know it.
We went to another Dealership and they were unwilling to work with us on a used car price. We found our Honda CR-V on the internet and it was at Bob Bell, we went to take a look at the CR-V and met our sales associate, Nate. He was kind, gracious and helpful. We bought the car from him the next day!
The total experience was terrible! The wait time was atrocious for an oil change it shouldn't have taken almost 3 hours. I'am mortified by the unconcern of the staff in general. I was not a pleasant experience and I will not recommend anyone to come to this location for any reason and I myself will not return for ANY services you offer
Frequently asked questions about Bob Bell Chevrolet Parts
How is Bob Bell Chevrolet Parts rated?
Bob Bell Chevrolet Parts has a 3.9 star rating with 241 reviews.
When is Bob Bell Chevrolet Parts open?
Bob Bell Chevrolet Parts is closed now. It will open at 7:30 a.m.
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