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BMW Peabody

4.7

About this business

Specialties: Experience the difference at BMW of Peabody, the area's Premier BMW Dealer. We offer a wide selection of new and pre-owned BMW vehicles, parts and accessories, as well as professional BMW service. Our commitment to excellence and safety extends to every patron and team member. Visit our website to experience a FAST remote car buying experience. Fast, Accommodating. Secure. Transparent. Or to schedule your service appointment today. Our advisors are available via phone, email, chat or in-person to help with all y... read more

Location details

221 Andover St, Peabody, MA, 01960, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.73,028 reviews
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Jeffrey C's profile image
Jeffrey C 
4 months ago

To whom it may concern. I went to a mini ****** dealer. to have a recall done. They had to fix the drains in my sun roof. When they were done I noticed my sunscreen for the sun roof wise damaged it was hanging down. It was a nice day when I went there yesterday i had the sun roof open and the screen.Perfect. I was told they may break some clips. So I signed a piece of paper for that. So when I show them the damage they stop being nice and acted like lawyers. Telling me I signed that paper i thought it was about broken clips.... read more

Bob V.'s profile image
Bob V. 
11 months ago

I brought a 2019 mini ****** ********** in for a routine oil change. After 45 minutes I was approached by a service tech, Yegor, who proceeded to tell me I needed over 5K worth of service:1. Oil leak was "so bad I shouldn't drive 2. Battery was testing low I was curious about the leak as I experienced NO issues with any oil in my driveway. Additionally I've had no issues with the battery. I called my personal mechanic who advised me to see the car personally which they would not let me. I asked to speak to the ** who was "ou... read more

Albert F's profile image
Albert F 
a year ago

Our car was towed to Mercedes-Benz of Burlington on September 8. Was told it need a part. Never heard after one week so we called again. Finally informed us car would not be ready until the end of November. Thats 3 months for them to order a part. Seems ridiculous since they can build a car from scratch faster.We asked for A LOANER BUT WAS TOLD THEY COULD NOT PROVIDE ONE BECAUSE IT WOULD BE AN INCONVENIENCE FOR THEM (what about the customer?) I tried several times to request a loaner as we are in need of a vehicle. I was the... read more

Pedro A's profile image
Pedro A 
a year ago

This was my first experience at this *** and disappointment is the best word to describe my experience. I brought my car in for a diagnostic service that required my center console to be removed. They told me my car was ready for pick up after a few days of working on it. I did not even get a chance to leave the parking lot before I noticed none of the buttons on my center console were working. There is no excuse for this. This is a *** dealership working on a ***. A simple check before telling me it is ready to ensure every... read more

TIMOTHY O's profile image
TIMOTHY O 
a year ago

Had an appointment with the service manager ************************I was there 15 minutes early. The girl at the desk told him I was there and he had me sitting there for over 45 minutes past our appointment. Never acknowledged me even though he looked right at me twice. I got up and left. He makes it known that his time is much more important than yours. Read a lot of bad reviews about the service ***** Time for a new service manager. 

Samantha Vets's profile image
Samantha Vets 
2 years ago

This dealer sold me a Lemon and refuses to answer my calls, texts or emails. 

Ad R's profile image
Ad R 
2 years ago

After getting jerked around for 2 weeks I was allowed to put a multi-thousand dollar downpayment on a new rare Audi waiting to be delivered from port and got a receipt with the full VIN of that specific vehicle. A week later I reached out for an update only to be told the car was sold to someone else. Why did I put a deposit down? Why were they still holding my deposit if the car was gone? Why did I have to force all of that information out of them and how long would they have held that deposit if I wasn't pinging them for u... read more

Mapenqe Empir Nhlarh's profile image
Mapenqe Empir Nhlarh 
recommend  Recommended
2 years ago

I traded with $1,000 in my wallet after seeing so many testimonies and recommendation here on Facebook and YouTube about Mrs Sandra Billy after mining and trading in my account. I opened my wallet and got a profit of $13,000 in 7 working days made my withdrawal successfully Mrs Sandra Billy has changed many life's including mine am grateful ma you are a truly a woman with a heart of a raw gold. I want to thank you for your help and love you showed me when I was very poor, … See more 

Jean Teutonico Pierce's profile image
Jean Teutonico Pierce 
recommend  Recommended
2 years ago

Service was great! Drove in with a flat tire on my X-3 without an appointment and they changed it for me in less than 2 hours. Comfortable waiting area and courteous professional service. Highly recommend. 

Frequently asked questions about BMW Peabody

How is BMW Peabody rated?

BMW Peabody has a 4.7 star rating with 3,028 reviews. 

When is BMW Peabody open?

BMW Peabody is closed now. It will open at 8:00 a.m. 

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