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BMW of Monrovia treats each individual customer with the highest level of customer satisfaction. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our BMW new car or our used car online inventory, schedule a test drive and investigate financing options. You can also request mo... read more
1425 S Mountain Ave, Monrovia, KY, 91016, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
SOB's How dare your sneaky asses do people dirty!
The worst and rude sales people. This is unbelievable from a well established place. Is this customary to treat customers as if they owe you something? My over $1000 car payment never late with all the perks payment isn't what i expected. Please make changes and give people what they pay for!
Business response:
Hi Vicky, Thank you for taking the time to tell us about your concerns. We are sorry to read that you are not pleased, please contact us privately in order to better assist you.
lack of commitment to contracts, BUYERS BEWARE!!!!
Business response:
Hi Martin, Thank you for taking the time to tell us about your concerns. Please contact us privately so we can assist you going forward.
Horrible customer service! It's sad how your customers are lied to and cheated!
Very bad service to paying customers. Read reviews! Not the only one to experience this problem!
Business response:
Hi Vivian, Thank you for taking the time to tell us about your experience. Please private message us as we would like to hear about your concerns and work to resolve them. Thanks!
I went over there and this this so called service providers for my BMW started to try to steal my stereo goddammit
BEWARE!! Greedy cheats & liars! Some sales reps butter you up, feeding your ego & others behave annoyed to have to do their job. THEN, after getting their commission from your sale, the car they'd promised is NOT the car you receive after eagerly waiting. That's when they REALLY treat you like sh*t. This is behavior I'd expect from a sleazy 1980's used car salesman, not a world class luxury car dealership. Apparently they're used to receiving several complaints.
Business response:
Hi Kristi, Thank you for taking the time to tell us about your concerns. Please private message us so we can better understand your experience and work to rectify it.
Bmw of Monrovia has a 4.1 star rating with 741 reviews.
Bmw of Monrovia is open now. It will close at 9:00 p.m.
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