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BMW of Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
261 Auto Mall Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
RecommendedI had quick and reliable service and Elizabeth was great with information and updates and I also got my car washed!
Business response:
Sara, thank you for your kind review; we are happy to pass along your comments to Elizabeth! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I went to BMW of Henderson today to buy a X3 and was told I was approved with $1,500 down and just had to provide proof of income and insurance. After sitting there for an additional two more hours I was told they needed a $2,000 more down. Total waste of time and very dishonest!! I would avoid this dealership and all AutoNation dealers. Go read the AutoNation reviews very terrible!!
Business response:
Ronald, we are deeply disappointed by your experience at BMW of Henderson. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0278 -- we hope to hear from you soon.
RecommendedThis dealership delivers excellent customer service particularly in their service department. Mr. Jeremy Gold is our service advisor and the reason that both my wife and I gave our vehicles serviced at BMW of North Houston.
Business response:
Rodolfo, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! If you ever need help, just give us a call. Happy motoring!
RecommendedBringing my car in was very easy. Phillip was my first contact. He went out of his way to make sure everything was done according to my requests. The time for my repair took longer than we thought and he arranged for me to have a loaner car. That car was a 2020 X1. We had just purchased an X2 the week before and I have an I3. It was great being able to experience that vehicle also for future reference. I would not hesitate to bring my car back for any other needs should they arrive. Phillip is a 10/10 for service
RecommendedThe staff were very friendly and helpful.
Business response:
Thank you for your kind words for our staff, we appreciate it!
RecommendedBest car buying experience ever. Mark Holland was exceptional. Thanks to Johnny Shroyer for the referral.
Business response:
Thanks so much for the warm recommendation of the team here at BMW of Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!
RecommendedMike Fidal for buying my 3rd BMW 2021 x5 was easy & knowledgeable. Dave, General Sales Mgr, was good & straightforward. Bryce is the best service advisor. Petrov has been the only mechanic on my BMWs and is incredible keeping my cars in excellent condition and doing my requested Prevent maintenance. very pleased, Danny Phipps Liberty Properties President & CEO dphipps@libertyproperties.info
Business response:
Thank you so much for sharing your experience with us, Danny! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new BMW. Mike, Dave and the rest of the team will be thrilled to hear your feedback!
RecommendedRobert in Service was great. Very helpful, very knowledgeable and made a great experience. I will happily take my car back and recommend to friends and family to do so as well. Thanks Robert. 👍
Business response:
Michael, thank you for your kind review; we are happy to pass along your comments to Robert! Thanks again for the recommendation, and have an amazing day!
RecommendedStellar service department! Full disclosure with video documentation of the issues I requested be addressed. Extremely clean & organized waiting & bathroom areas. Very professional & courteous staff.
Business response:
Thank you, Lee, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Frequently asked questions about BMW of Henderson
How is BMW of Henderson rated?
BMW of Henderson has a 4.4 star rating with 3,706 reviews.
When is BMW of Henderson open?
BMW of Henderson is open now. It will close at 9:00 p.m.
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