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261 Auto Mall Dr, Henderson, NV, 89014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 9:00 p.m. | |
Sun | Closed |
My experience was very pleasant thank you
Business response:
Arthur, there are a lot of dealerships in Union City and we are proud that you chose BMW of South Atlanta! We couldn’t be happier to hear from another happy customer.
Friendly and quick service
Business response:
We are pleased to hear you had such a positive experience with us, Ernest! If you ever need help, just give us a call. Happy motoring!
Great service and nice people! Valencia BMW gets 5/5 from me!
Business response:
Mike, your wonderful feedback and rating mean a lot to us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Everything! The car, the service, the people, the atmosphere, the value
Business response:
Margaret, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.
I had a very good experience at Valencia BMW service. This was my first time going there for service. Cole was fantastic! He has a great personality and very helpful. Although, he was not my original assigned advisor as they were short that day- he was great....
Business response:
Angela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
My daughter goes to college in Florida and I live in New York. She has a 2011 328xi with an excellent maintenance record. Her car was making a noise, and she took it to a local shop at the recommendation of many of the college parents. We had a disastrous experience with them. They told her she needed parts she didn’t, charged her way too much money, and left her with a broken unsafe car, after the fact admitting they don’t work on German cars. A huge repair bill and a broken car later, we had the car towed to Bert Smith. Na... read more
Excellent service to my 530e on 8/31/20. Appointment as scheduled. I waited in a very comfortable personal safe space. All present wore masks.
Business response:
We are pleased to hear you had such a positive experience with us, Larry! We always strive to provide personable and excellent customer service. Thank you again for the review!
Great service department! Work done quickly and they kept me informed through the entire process.
Business response:
Thank you, Sean, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Long wait for service to answer phone line to be answered. One time asked for a call back from the recording and no call. No loaner when I left my car. Valet told me my service rep would be right with me. I waited in the waiting area for 20 minutes. When I went up to the valet? He told me he forgot about me
Business response:
Thank you, Tom Lucero, for reaching out to us. Your opinion plays an integral part in our customer service. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 790-1990 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
BMW of Henderson has a 4.4 star rating with 3,706 reviews.
BMW of Henderson is closed now. It will open tomorrow at 8:30 a.m.
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