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BMW of Henderson

4.4

About this business

Location details

261 Auto Mall Dr, Henderson, NV, 89014, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.43,706 reviews
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Arthur Greene's profile image
Arthur Greene 
recommend  Recommended
5 years ago

My experience was very pleasant thank you 

Business response:

Arthur, there are a lot of dealerships in Union City and we are proud that you chose BMW of South Atlanta! We couldn’t be happier to hear from another happy customer. 

Ernest Cruz's profile image
Ernest Cruz 
recommend  Recommended
5 years ago

Friendly and quick service 

Business response:

We are pleased to hear you had such a positive experience with us, Ernest! If you ever need help, just give us a call. Happy motoring! 

Mike West's profile image
Mike West 
recommend  Recommended
5 years ago

Great service and nice people! Valencia BMW gets 5/5 from me! 

Business response:

Mike, your wonderful feedback and rating mean a lot to us. Thank you so much for being one of our valued guests and we look forward to your next visit! 

Margaret Houston's profile image
Margaret Houston 
recommend  Recommended
5 years ago

Everything! The car, the service, the people, the atmosphere, the value 

Business response:

Margaret, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you. 

Angela Luna's profile image
Angela Luna 
recommend  Recommended
5 years ago

I had a very good experience at Valencia BMW service. This was my first time going there for service. Cole was fantastic! He has a great personality and very helpful. Although, he was not my original assigned advisor as they were short that day- he was great.... 

Business response:

Angela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! 

Emily R. Cohn's profile image
Emily R. Cohn 
recommend  Recommended
5 years ago

My daughter goes to college in Florida and I live in New York. She has a 2011 328xi with an excellent maintenance record. Her car was making a noise, and she took it to a local shop at the recommendation of many of the college parents. We had a disastrous experience with them. They told her she needed parts she didn’t, charged her way too much money, and left her with a broken unsafe car, after the fact admitting they don’t work on German cars. A huge repair bill and a broken car later, we had the car towed to Bert Smith. Na... read more

Larry Bloxham's profile image
Larry Bloxham 
recommend  Recommended
5 years ago

Excellent service to my 530e on 8/31/20. Appointment as scheduled. I waited in a very comfortable personal safe space. All present wore masks. 

Business response:

We are pleased to hear you had such a positive experience with us, Larry! We always strive to provide personable and excellent customer service. Thank you again for the review! 

Sean Ryan's profile image
Sean Ryan 
recommend  Recommended
5 years ago

Great service department! Work done quickly and they kept me informed through the entire process. 

Business response:

Thank you, Sean, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience! 

Tom Lucero's profile image
Tom Lucero 
5 years ago

Long wait for service to answer phone line to be answered. One time asked for a call back from the recording and no call. No loaner when I left my car. Valet told me my service rep would be right with me. I waited in the waiting area for 20 minutes. When I went up to the valet? He told me he forgot about me 

Business response:

Thank you, Tom Lucero, for reaching out to us. Your opinion plays an integral part in our customer service. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 790-1990 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. 

Frequently asked questions about BMW of Henderson

How is BMW of Henderson rated?

BMW of Henderson has a 4.4 star rating with 3,706 reviews. 

When is BMW of Henderson open?

BMW of Henderson is closed now. It will open tomorrow at 8:30 a.m. 

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