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BMW of Columbia
- Car Dealers
- Columbia, SC
About this business
BMW of Columbia is your premier BMW Dealership in Columbia, SC. We are an authorized BMW Sales and Service Center near Lexington, SC. We offer New BMW Car and SUV sales, Used car sales, BMW service and parts, as well as BMW Financing and Lease options near Irmo, SC. Visit us today to see how we can assist you with your next BMW purchase, lease, or test drive on models like the 3 Series, X3, and X5!
Location details
250 Killian Commons Parkway, Columbia, SC, 29203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great!
Business response:
Thank you for being our customer, we appreciate your kind words!
They donot honor appts. I was 1st to call about this listing, spoke to 3 people presumed to be at dealership, come to find out 2 were in Texas and a service advisor even called me personally to let me know he moved it to the front of the line to go thru service inspection so that I could test drive it. I spoke to a rep last time at 5:30 evening before our appt the next morning. He said he didn’t know if it would be out of service to 6pm. I called the next morning right before appt at about 8:30am. Come to find out they sold ... read more
Business response:
I sincerely apologize that the vehicle was sold before you could make your appointment. I can understand your frustration as a 2011 BMW 335 with 60000 miles is very hard to find. A rare vehicle like that seldom makes it onto the display lot before it is sold. I have addressed your issues with our sales management and client advisors. Clear communication is key! I will continue to watch our trade-ins for a vehicle that fits your needs. If we get one I will reach out to your before it is offered to the public. Sincerely, Dav... read more
Excellent follow-through.
Business response:
Thank you for the great review! We appreciate your business , Craig.
David was very awesome and easy to work with.
Business response:
Thank you for your kind words for our staff, we appreciate it!
They were very friendly but they gave me someone who was new. I thought I would get a better deal on the car. This car has had a accident even though it wasn’t reported on carfax.
Business response:
I apologize for the lack of information in the Carfax report. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at dmiles@Group1Auto.com David Miles General Manager
Terrible, had an appt. For 10 am on Saturday morning . Less than 30 minutes from their door steps , they called to say they sold the truck last night. POOR CUSTOMER SERVICE
Business response:
Thank you for your feed back. This Truck was sold late Friday night, and the call was made at 9:30am Saturday, when we opened to let you know the Truck had been sold. We apologize for any inconvenience this may have caused you caused.
Good communication
Business response:
Thank you for being our customer, we appreciate your kind words!
People were polite when we got to the dealership, called and found that the Q7 was available, set an appointment drove to dealership to find put the Q7 was already sold. Drove 1hr and 15mins, so we were not to thrilled.
Business response:
We apologize that there was miscommunication on our part and that you were not notified that the vehicle was unavailable. Sincerely David Miles General Manager
Contact this dealership felt like the 1st gentleman was not willing to work out a deal of at least 500.00 dollars off,I replied to a email from the general mgr.and someone follow asap work out what I felt was a good deal only to find when I call the gentleman he inform me a 2021 X3 got hit by a deer what is the odds buy no one seem to care about suggesting another vehicle the last gentleman told me he would check but never follow up
Business response:
We apologize that the x3 you were interested in was involved in an accident. Our General Sales Manager, Sam Reynolds will be reaching out to you with an alternate x3. We currently have approximately 20 x3’s in our courtesy fleet. Sincerely, David Miles General Manager dmiles@Group1Auto.com
Frequently asked questions about BMW of Columbia
How is BMW of Columbia rated?
BMW of Columbia has a 4.6 star rating with 4,378 reviews.
When is BMW of Columbia open?
BMW of Columbia is closed now. It will open at 9:00 a.m.
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