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BMW of Columbia
- Car Dealers
- Columbia, SC
About this business
BMW of Columbia is your premier BMW Dealership in Columbia, SC. We are an authorized BMW Sales and Service Center near Lexington, SC. We offer New BMW Car and SUV sales, Used car sales, BMW service and parts, as well as BMW Financing and Lease options near Irmo, SC. Visit us today to see how we can assist you with your next BMW purchase, lease, or test drive on models like the 3 Series, X3, and X5!
Location details
250 Killian Commons Parkway, Columbia, SC, 29203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Have had to go back over 3 times for the same issue that would’ve been caught the first. The staff told me it was because of one person and that persons fired now. However, because of their incompetence I still have this issue. You can tell the staff have lack of knowledge and the service is sub par compared to the four other BMW locations I’ve been to. You can never trust what you’re being told and just have to pray their technicians actually did their job.
RecommendedMatthew was great. He came and discussed with me the issues I was having and got the problems solved. Had to get back to work so he also got me a Lyft so I wouldn’t have to wait.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Took fairly long to get checked in, but once that was done the service was completed in the time frame promised and the quality was good
Business response:
Thank you for the review, David! We are very happy to hear that our team treated you well and was able to help you with your service visit.
I sold a car back to BMW after 9 years. They said they really wanted it because they knew the history of the car. They bought it and then listed it the very next day for over $4,000 more. I was a loyal customer, since I purchased the car. They don’t respect or honor their loyal and dedicated customers. It’s only about the $$$ for them.
Business response:
Ms. Dixon, We want you to be satisfied with the decision you made to sell us your vehicle. We care about you as a customer and appreciate you giving us the opportunity. All purchase offers are data based with adjustments for reconditioning, vehicle condition, published retail values and accident history, which yours had listed on the Carfax. In addition to the purchase price there are additional costs to prepare the vehicle for retail to the public. We invested a total $2878(our cost) in mechanical repairs(Air Conditioning),... read more
Highly recommend! Service advisor Matt was great. He kept me updated consistently and made sure everything was done. He went above and beyond, like always!
Business response:
Thank you for your kind words for our staff, we appreciate it!
I have scheduled my car for service twice. Both times have been no show for valet. No phone call. No apology. Just no show. Today I have now called five times. Each time I call I am told someone will call me back in a few minutes. Still nothing. If you are this unresponsive on scheduling, how bad must you be in actual performance of maintenance? I plan to contact BMW corporate
Business response:
Ms. Volker, I sincerely apologize that we missed your valet appointment. I will call you and personally perform the valet. David Miles General Manager
Outstanding customer service, David McElveen was great. He was extremely professional and provided all the information I needed when I purchase my vehicle. The entire staff was top notch which should be expected from any top of the line car dealerships.I have purchased 3 previous BMW’s and this was the best experience I’ve encountered. Thanks BMW of Columbia!
Business response:
Thank you, Carl, for your kind words about David! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
The staff were very friendly and helpful.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Stellar service department! Full disclosure with video documentation of the issues I requested be addressed. Extremely clean & organized waiting & bathroom areas. Very professional & courteous staff.
Business response:
Thank you, Lee, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Frequently asked questions about BMW of Columbia
How is BMW of Columbia rated?
BMW of Columbia has a 4.6 star rating with 4,639 reviews.
When is BMW of Columbia open?
BMW of Columbia is open now. It will close at 7:00 p.m.
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