This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
BMW of Columbia is your premier BMW Dealership in Columbia, SC. We are an authorized BMW Sales and Service Center near Lexington, SC. We offer New BMW Car and SUV sales, Used car sales, BMW service and parts, as well as BMW Financing and Lease options near Irmo, SC. Visit us today to see how we can assist you with your next BMW purchase, lease, or test drive on models like the 3 Series, X3, and X5!
250 Killian Commons Parkway, Columbia, SC, 29203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
I contacted them about this Q8. Informed them the car didn't have the options they were advertising. About a $10,000 difference in options. They verified I was right which meant I wasn't interested. They also thanked me and said they would change the add. Instead, they lowered the price but left the details the same showing the car has expensive options it does not have.
Phenomenal service between Austin and Jeremy working together as a team to finalize the deal with my new beauty! See you both again in 2 years!
Business response:
Thank you, Niema! We are thrilled that you had a great car buying experience!
I made contact on a Thursday. Finalized info on Friday. Sent my trade info and pictures. Made sure the car I was interested in buying was on the lot because I was driving about 2 hours on Saturday to buy the car. They made an appointment for 11 am and I confirmed. Arrived 11 sharp and he salesperson I was supposed to see wasn’t there. The car I was there to buy wasn’t there. They lied to me initially saying the salesperson had stepped out. The car had been taken home accidentally, but would be there in 30 minutes. I told the... read more
Business response:
Sir, I apologize that you had a poor experience. With the shortage of inventory we constantly stress to our client advisors to physically locate each vehicle on our incoming appointments. It is apparent that our client advisor did not do that for which he has been counseled. His actions do not meet the standards that we demand. After retrieving the x3 our management staff did make an effort and even offer to bring the vehicle to you for demonstration as we understand that your time is very important. If I missed your email I... read more
Very friendly, would enjoy doing business with them.
Business response:
Thank you for your positive review! We appreciate your business.
Very good experience. Responded quickly and were very helpful.
Business response:
Thank you for your positive review! We appreciate your business.
BMW of Columbia kept in touch in a non-aggressive way. I found their representatives to be professional and helpful.
Business response:
Thank you for your kind words for our staff, we appreciate it! Please let us know if we can ever assist you again in the future.
Great customer service, attentive and very courteous.
Business response:
Thank you for your positive review, Cecilia! We appreciate your business and look forward to your next visit.
Great dealer to work with. Will consider buying from them when we need another auto
Business response:
Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
BMW of Columbia has a 4.6 star rating with 4,378 reviews.
BMW of Columbia is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com