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BluePearl Veterinary Partners
- Emergency Pet Hospital
- Gulf Gate Estates, FL
About this business
Location details
7414 South Tamiami Trail, Gulf Gate Estates, FL, 34231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
WORST EXPERIENCE EVER I waited for 5 hours at this place when they told me to stay in the parking lot. At hour 2 I called and they said it shouldn’t be much longer and my pet was 3rd in line. At hour 3 I called again and they said they were going to go check on my pet and then left me on hold for a half hour before I decided to just walk in to get an answer for myself. They didn’t let me in and sent out one of their client care specialists named John. Let me just tell you he was the ONLY person at that place that seemed to g... read more
Business response:
Hannah, Thank you for your feedback. We sincerely apologize that you had a longer than expected wait at Lakeshore. As our hospital manager mentioned, pets are seen based on the severity of their presenting condition. The most serious cases are given priority over more stable patients, which can frustrate those who have been waiting a long time. Also, the increased caseload from the current pandemic combined with a national shortage of ER veterinarians has presented a challenge we never anticipated. Our emergency veterinary t... read more
RecommendedAmazing consult w/ Dr.Teunissen, very informative and took time to explain every step of the process.
RecommendedWonderful, caring staff and our dog was tooken care of beyond expectations so glad that they could be of service to our dog, definitely recommend anyone having an emergency with their pet to use the services there!
Horrible! Just horrible! If you love your animal DO NOT TAKE THEM HERE! I took my cat Morgan in last night for an abscess and had to take her home after the vet tried double charging me. I had brought my same cat a month prior to for the exact same issue because she keeps getting attacked by our older cat causing in the whole dominance game since she is a year and a half and he has bad teeth because of being so old. Anyhow, I noticed it happened again and went to take her in as she was in considerable pain. They have a proce... read more
Customer service skills lacking. No compassion given to the human or the dog. I don't care how busy a vet is, their front desk is the public's perception of the quality of care.
Customer service skills lacking. No compassion given to the human or the dog. I don't care how busy a vet is, their front desk is the public's perception of the quality of care.
RecommendedVery caring about my senior cat on her 1st time in. Made sure I knew every procedure that had to happen before it happened and what the cost was, and helped my nerves too. 😉
If you love your pet you will avoid this practice. I am not just a disgruntled pet owner angry about cost. My cat was left to suffer covered in her own vomit, nose so full of puke she couldn't breathe correctly. These people don't care about you or your precious companion. My cat who had to have emergency surgery at another practice (access won't consider obstruction surgery without a few days of suffering) now has a sinus infection because no one cared enough to look in her cage. How can you trust access to save your pets l... read more
THESE PEOPLE WILL HARM YOUR PETS DO NOT TAKE THEM THERE AND AS A RESPONSE TO THEM YOU COULDN'T PAY ME TO LET YOU RE EXAMINE MY DOG AND THAT'S THE TRUTH. GOOD LUCK TO ANYONE WHO DECIDES TO BRING THEIR PET THERE. GOOD LUCK YOUR GOING TO NEED IT!!!!!
Frequently asked questions about BluePearl Veterinary Partners
How is BluePearl Veterinary Partners rated?
BluePearl Veterinary Partners has a 4.3 star rating with 1,097 reviews.
When is BluePearl Veterinary Partners open?
BluePearl Veterinary Partners is open now. It will close at 11:59 p.m.
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