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Bluegrass Orthopaedics Sports Medicine & Physical Performance Center

4.8

About this business

Location details

3401 Yorkshire Medical Park, Lexington, KY, 40509, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,930 reviews
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Betty Mason Adams Roman's profile image
Betty Mason Adams Roman 
7 years ago

Love the doctor's. They are the best 

Janice K Hopson's profile image
Janice K Hopson 
recommend  Recommended
7 years ago

A great place to take your pain. Great talented, professional people that do their utmost to help you. 

Breanna Chasteen's profile image
Breanna Chasteen 
7 years ago

Sad that people are putting out a bad image for this business, but seeing as my children are “black” it makes me fear for the patients that come thru if they’re not to this employees color liking � 

Business response:

We are aware of the situation and have launched an internal investigation. 

Whitney Beckett's profile image
Whitney Beckett 
recommend  Recommended
7 years ago

These people are absolutely awesome � hands down zero questions ask � ! My mother had a rather scary surgery done & all the staff ,nurses,Dr’s & everyone in between took such great care of her & treated her jusr like she was part of their family! Thanks guys ,y’all rock!����� Sincerely, Linda & Whitney Beckett 

Marilyn Hoffman-Elrod's profile image
Marilyn Hoffman-Elrod 
recommend  Recommended
7 years ago

I've been coming to BGO for my knee injections for years, and am now in the throes of recovering from, not one, but 2 knee replacement surgeries done by Dr. Christensen in less than 6 weeks. One of the gems of BGO is Chris Bagbey, PT. I can't say enough good things about him. He's a fabulous PT, but he was also my nurse, my doctor, my therapist, my lifesaver, my friend. Chris will always hold a special place in my heart. Thanks, Chris! Marilyn� 

Paul Newton's profile image
Paul Newton 
recommend  Recommended
7 years ago

I have always received excellent care from professional people. 

Lauren Murphy's profile image
Lauren Murphy 
recommend  Recommended
7 years ago

We have used Bluegrass for two different breaks since February and have had THE best care. I was very pleased with all the staff we encountered but especially the doctors and the sweet girls in the casting room! They made my nervous 5 year old feel so comfortable. THANK YOU! ❤️ 

Marcia Smith's profile image
Marcia Smith 
7 years ago

Staff needs to be trained better in customer service especially the billing department. See post. Billing department and maybe the policies of your practice need to be looked. Its one thing to harass me if I owe money but its another one to harass you before a service has been given. 

Business response:

We're very sorry you were unhappy with your experience. If you would like, you can call BGO at 859-263-5140 ext. 520 and file a formal complaint. Because of patient privacy rights, a formal complaint is the only way we can legally look into your concerns. Great patient care is always our top priority, and we would like the chance to improve your impression of us. 

Connie Harrison's profile image
Connie Harrison 
recommend  Recommended
7 years ago

Had an appointment at 10 and was seen and out by 10:45!! 

Frequently asked questions about Bluegrass Orthopaedics Sports Medicine & Physical Performance Center

How is Bluegrass Orthopaedics Sports Medicine & Physical Performance Center rated?

Bluegrass Orthopaedics Sports Medicine & Physical Performance Center has a 4.8 star rating with 1,930 reviews. 

When is Bluegrass Orthopaedics Sports Medicine & Physical Performance Center open?

Bluegrass Orthopaedics Sports Medicine & Physical Performance Center is closed now. It will open on Monday at 7:00 a.m. 

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