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Bill Plemmons Rv World

4.1

About this business

Our goal is simple: to go the extra mile and put our customers in the right RV that compliments their lifestyle, experience, and budget. 

Location details

4208 New Bern Ave, Raleigh, NC, 27610, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.142 reviews
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allison's profile image
2 years ago

a a dealership to buy/browse new or slightly used recreational vehicles, a good selection and the salesmen are not too pushy. 

Laura D's profile image
Laura D 
2 years ago

**LONG REVIEW, BUT IMPORTANT** I truly am a very understanding person and rarely leave reviews for bad experiences but I felt this needed to be shared to warn others. I gave them a lot of chances. If I could give negative stars, I would. This place is awful. To start, we inquired on a 2020 ******** ******* on 4/18/22. A sales rep got back to us in a timely manner to let us know it was available. We then had our trade valued. We had applied for pre-approval financing with our local CU (we are 5 hours from Winston-Salem ... read more

Business response:

Mrs. ******* was never at our store. All her correspondences were done over the phone. She originally started with a new sales guy. He had three deals he was working at one time. He called Mrs. ******* thinking he was talking to one of his other customers that he had just spoken too. That is why he told her she was approved and scheduled for demo. Mrs. ******* had not submitted a credit application yet, so he was obviously talking to the wrong customer. After the back and forth of her questioning her credit being pulled and ... read more

Laura D's profile image
Laura D 
2 years ago

**LONG REVIEW, BUT IMPORTANT** I truly am a very understanding person and rarely leave reviews for bad experiences but I felt this needed to be shared to warn others. I gave them a lot of chances. If I could give negative stars, I would. This place is awful. To start, we inquired on a 2020 ******** ******* on 4/18/22. A sales rep got back to us in a timely manner to let us know it was available. We then had our trade valued. We had applied for pre-approval financing with our local CU (we are 5 hours from Winston-Salem ... read more

Business response:

Mrs. ******* was never at our store. All her correspondences were done over the phone. She originally started with a new sales guy. He had three deals he was working at one time. He called Mrs. ******* thinking he was talking to one of his other customers that he had just spoken too. That is why he told her she was approved and scheduled for demo. Mrs. ******* had not submitted a credit application yet, so he was obviously talking to the wrong customer. After the back and forth of her questioning her credit being pulled and ... read more

Travis Wilson's profile image
Travis Wilson 
recommend  Recommended
4 years ago

Absolutely love this place, Spencer, the service and parts team, they are just all-around great people. My wife and I bought a trailer from them after visiting other local campers/trailer businesses. The other places were very sales focused and really didn't care about building a long term relationship. We also appreciated their knowledge of the industry and the ability to talk us through what we were buying and give us different points of view. A big thank you to the Team at Bill Plemmons!!! 

Benjamin Cooper's profile image
Benjamin Cooper 
4 years ago

Overhaul the service department. It also seems as thought they are screening reviews. I wrote up a review 5 days ago and I don't see it on their review page. I will copy and paste what I wrote as a comment. 

Michael Bell's profile image
Michael Bell 
recommend  Recommended
4 years ago

Delivered a new 42 foot Momentum this morning. Check in and making a satisfied delivery went pleasant. 

Woody Cheek's profile image
Woody Cheek 
recommend  Recommended
4 years ago

We just purchased a 2021 Grand Design Imagine. we started out just looking. Aaron Painter was so patient and informative. He answered all of our questions without hesitation. We looked at so many lite RVs. and we looked at them again. So patient and wanted us to make an informed decision. Once the decision was made, everything else was a breeze. They allowed us a fair trade on our pop-up and made the entire process so easy. They kept us informed and called when they said they would. On the day of pickup , we met with Larry w... read more

Lori Thorndike Sabins's profile image
Lori Thorndike Sabins 
recommend  Recommended
4 years ago

A superb experience buying our new RV from Bill Plemmons! We had the best customer service from Spencer Taylor through the entire process. Spencer was straight forward about the whole purchase, and continued excellent communication with us up to the day and after our purchase! We were being "served" not being sold :) We also were very impressed with Rich who did our walk through- we took up so much of his time asking questions and he patiently went over everything for many hours for us to learn our new RV! Thank you Spencer,... read more

Sarah Christian Ratcliffe's profile image
Sarah Christian Ratcliffe 
recommend  Recommended
4 years ago

We just purchased our first RV this weekend. Spencer gave us excellent service. He had the RV hooked up and cooled off when we arrived and answered all our questions. He was very helpful and we are super excited to be working with such a fantastic dealership! 

Frequently asked questions about Bill Plemmons Rv World

How is Bill Plemmons Rv World rated?

Bill Plemmons Rv World has a 4.1 star rating with 42 reviews. 

When is Bill Plemmons Rv World open?

Bill Plemmons Rv World is open now. It will close at 6:00 p.m.  

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