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Bill Jacobs BMW

4.7

About this business

Welcome to Bill Jacobs BMW. We offer a great selection of new & pre-owned BMW cars to the Naperville, IL and the surrounding areas. Come take a test drive today. 

Location details

2495 Aurora Ave, (at Fort Hill Dr.), Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.75,176 reviews
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Rick Uplegger's profile image
Rick Uplegger 
recommend  Recommended
5 years ago

I brought our 2001 BMW 330i that we just bought into Bill Jacobs to get it checked out and have a recall fixed. John and Mike went over every detail and what needed to be done. John bent over backwards to help get this car into tip top shape as it will be driven by our 16 year old daughter. John Stout really demonstrates true customer service and you may now have a customer for life. Thank you 

Kendra Thorgaard's profile image
Kendra Thorgaard 
recommend  Recommended
5 years ago

On my way to Chicago my car battery light went on and I called Jacobs BMW and Jeff was super helpful and got me a loaner and got my car in for service immediately! Very highly recommended! 

Paul Matthews's profile image
Paul Matthews 
recommend  Recommended
5 years ago

Good service experience with the exception of the washing of the exterior and vacuuming of the interior. That was not done and after spending $745 I was a little disappointed. Jeff Hulsebus was nice, attentive and thorough. He did a good job explaining my options with servicing my 6 year old X5. 

Jordyn Pasquale's profile image
Jordyn Pasquale 
recommend  Recommended
5 years ago

John Stout in service is always helpful! 

Kevin Ginley's profile image
Kevin Ginley 
recommend  Recommended
5 years ago

Mike Collins is the man!! 

Sabrina Abel's profile image
Sabrina Abel 
recommend  Recommended
5 years ago

Thanks BMW and Mike Collins for getting me in quick when my car needed service and into a courtesy car right away! Always good to work with Mike. Thank you! 

Jeff Walters's profile image
Jeff Walters 
recommend  Recommended
5 years ago

So far the customer service has been great. Always attentive and easy to set appointments for service. Recently switched over to BMW after 12 years with Lexus; couldn’t be happier. My service contact John is professional and makes sure I am taken care of when ever I stop in. 

Michelle M McCormack's profile image
Michelle M McCormack 
recommend  Recommended
5 years ago

Great coming to a dealership that actually listens and cares about our experience. Thanks so much to Michael Collins for guaranteeing we will have our vehicle serviced here. 

Wendy Harris Bank's profile image
Wendy Harris Bank 
recommend  Recommended
5 years ago

I received “Superior Service” from John Stout in Service when dropping off my X5. Being the owner of a local auto-body repair shop, I find this to be a very important detail. Thank You! 

Frequently asked questions about Bill Jacobs BMW

How is Bill Jacobs BMW rated?

Bill Jacobs BMW has a 4.7 star rating with 5,176 reviews. 

When is Bill Jacobs BMW open?

Bill Jacobs BMW is open now. It will close at 8:00 p.m.  

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