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Bill Jacobs BMW

4.7

About this business

Welcome to Bill Jacobs BMW. We offer a great selection of new & pre-owned BMW cars to the Naperville, IL and the surrounding areas. Come take a test drive today. 

Location details

2495 Aurora Ave, (at Fort Hill Dr.), Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.75,176 reviews
Select a rating
Joel Mancilla's profile image
Joel Mancilla 
recommend  Recommended
3 years ago

Mo was fantastic! Thanks! 

Business response:

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Gigi Pat's profile image
Gigi Pat 
recommend  Recommended
3 years ago

Mo is outstanding! Does a great job every time! 

Business response:

Hello Gigi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! Have a great day. 

David Orozco's profile image
David Orozco 
recommend  Recommended
3 years ago

I can’t say enough good things about the sales and service team. I originally purchased a 5 series at another dealer 3 years ago but these guys stepped in when I was having a service issue a day after purchase. They took care of me big time. So much so that in the last year we picked up two cars from them. Mike Collins on the service side always takes care of what I need and is quick with his service team to get me back on the road. Russ on the sales team isn’t so bad either. :) Awesome dealership with no nonsense, just stra... read more

Business response:

Hi, thank you so much for your positive comments about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care! 

Dawn Farr's profile image
Dawn Farr 
recommend  Recommended
3 years ago

Bill Jacobs is the best BMW dealership around! Mike Collins is an awesome service adviser! Great customer service 😊 

Business response:

Dawn, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Agnes Wiatr's profile image
Agnes Wiatr 
recommend  Recommended
3 years ago

Thanks for great service provided time and time again by Mike Alwin and Bill Jacobs BMW! What Mike promises always gets done. No surprises or disappointments. He is an excellent 5+ star employee and asset to this business. 

Business response:

Hi Agnes, thanks for your praise and kind comments about Mike. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Andrew Michael Malarski's profile image
Andrew Michael Malarski 
recommend  Recommended
3 years ago

Thank you Mike A for the 5 star service. As always, I know my car is in good hands, worry free visit. 

Business response:

Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Paul Degtyarev's profile image
Paul Degtyarev 
3 years ago

Horrible service people to deal with: my new X3 wonders all over the road, obvious issues with alignment/steering - they wouldn't even take the car in, and wouldn't even let me show obvious problem, because their technician sees no issues, which really means they don't want to bother or have no skills to fix it. Very pushy for good reviews though, overall feels like dealing with a scam. 

Business response:

Paul Deg, we truly appreciate your honest feedback. 

Arturo Arias's profile image
Arturo Arias 
recommend  Recommended
3 years ago

First time visiting and was impressed with the professionalism and courtesy i was given. I worked with Dean in service and he was very informative and helpful. I definitely will return. Thank You, Mr.Arias 

Business response:

Arturo, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Hanaa Thaher's profile image
Hanaa Thaher 
recommend  Recommended
3 years ago

Jacob Murrar provided excellent service for my service needs. 

Business response:

Hanaa, thank you for your kind review; we are happy to pass along your comments to Jacob here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about Bill Jacobs BMW

How is Bill Jacobs BMW rated?

Bill Jacobs BMW has a 4.7 star rating with 5,176 reviews. 

When is Bill Jacobs BMW open?

Bill Jacobs BMW is closed now. It will open tomorrow at 9:00 a.m. 

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