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Our business philosophy is centered around the belief that when a customer comes through our front door they are doing us a favor, and it is our obligation to provide them with courteous service, intelligent advice, a pleasant shopping experience, and of course an excellent value on the automobile of choice or auto parts and service. We invite you to browse our website, then come in and see why the Hood Automotive Family ranks among the top automotive groups in the nation for customer service and repeat business, period.
318 North Morrison Boulevard, Hammond, LA, 70401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
The service that was asked for, was not completed. We were offered something else totally different than what was asked based off of employee recommendation and it made my car worse within the week. Now i may be in need of a new transmission.
Business response:
It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
Always a great experience when I come to Bill Hood Hyundai. I couldn't be happier with the overall customer service I receive on every visit.
Awesome place the crew is really nice and helpful. The wait was quick and they had fresh coffee
Purchased a full body diagnostic because multiple things were wrong with my vehicle and the diagnostic was not completed fully the service man told me to only worry about the major problem at hand and then we can worry about the other stuff later
Extremely pleased with the service department. Professional, qualified and customer focused The service department is the reason I’ll buy my next vehicle from Bill Hood
The crew at Bill Hood Nissan service is on top of there game and went above and beyond to make sure everything was right on my daughter’s car. Kent kept me informed and provided the upmost customer service.
Always courteous and attentive. Love the service provided by the service managers. They are thorough in exposing issues that could create a problem.
Had me in and out in good timing. The waiting area was nice and hospitable. Loved the service!
Always helpful in the service dept and if have to wait always explains what’s going on.
Business response:
We sincerely thank you for the positive review, and look forward to seeing you again soon!
Bill Hood Nissan has a 4.6 star rating with 1,000 reviews.
Bill Hood Nissan is open now. It will close at 7:00 p.m.
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