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Bill Dodge GMC - Buick

4.6

About this business

Location details

2 Saunders Way, Westbrook, ME, 04092, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.62,782 reviews
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Stephanie Salazar's profile image
Stephanie Salazar 
recommend  Recommended
5 years ago

I love my new 2020 GMC and anytime I need help from the Service Dept. the customer service that is given is EXCEPTIONAL! I definitely recommended Nora from service, she is always so nice and always helps with my questions I may have. 

Business response:

Thank you so much for taking the time to share your kind words about your experience at Beck & Masten Buick GMC South! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net 

Brent Palmer's profile image
Brent Palmer 
5 years ago

I was in the market for a new AT4. I searched and found a vehicle that I like online and started the Shop Click process at 8 am in the morning. Filled out the credit app and submitted the purchase with delivery scheduled the next day. I received the automated confirmation and waited all day for the dealer to contact me. At the end of the day I called the dealer and was put into someones voicemail. I never received a return call. I emailed the Sales Manager, no response. I went online the next day and chatted with a GMC rep a... read more

Business response:

Our team has acknowledged this review. 

Steven Briggs's profile image
Steven Briggs 
5 years ago

Stop false advertising and lying about pricing and specials they do not have. 

Business response:

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. 

George Brown's profile image
George Brown 
recommend  Recommended
5 years ago

Service department personnel they get the job done. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net 

Rosemary Kraning's profile image
Rosemary Kraning 
recommend  Recommended
5 years ago

Kept me informed during the whole process. 

Business response:

Rosemary, thank you for your business and taking the time to review your experience. We appreciate you. 

Kenneth Sonja Mitchell's profile image
Kenneth Sonja Mitchell 
recommend  Recommended
5 years ago

Excellent service rep in Christy, very knowledgeable . 

Business response:

Kenneth, we thank you for your loyal business and kind words for our associate, Kristy. 

Britt Rinne Waibel's profile image
Britt Rinne Waibel 
5 years ago

NEVER buy Any vehicles from Snell. BOTH my purchases were lemons and needed updates a few months after. Thousands spent after 10s of 1000s paid! What a rip-off. They will sell you anything to TAKE your money!!!!! 

Business response:

Thank you for the feedback. 

Lindsay Nelson's profile image
Lindsay Nelson 
recommend  Recommended
5 years ago

I purchased my Mercedes Sprinter from out of state and John and the Bergey’s team made the process seamless. They worked with me to ensure the van was up to spec and even helped me add cruise control. They picked me up from the train station so I could drive the van home. Thanks for everything! 

Business response:

Thank you for sharing your experience with us, Lindsay. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, Robert Lewis - General Manager - rlewis@bergeys.com 

Heidi Nelson's profile image
Heidi Nelson 
recommend  Recommended
5 years ago

Wonderful service without pressure to make a decision on their schedule- best experience! 

Business response:

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Luther Family Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100 

Frequently asked questions about Bill Dodge GMC - Buick

How is Bill Dodge GMC - Buick rated?

Bill Dodge GMC - Buick has a 4.6 star rating with 2,782 reviews. 

When is Bill Dodge GMC - Buick open?

Bill Dodge GMC - Buick is closed now. It will open tomorrow at 8:00 a.m. 

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