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Bill Delord Autocenter
- Car Dealers
- Lebanon, OH
About this business
Location details
917 Columbus Ave, Lebanon, OH, 45036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am always pleased with their sales and service department every time I've taken my car there. Nate Wagner is the best. Highly recommend them!
I am always pleased with their sales and service department every time I've taken my car there. Nate Wagner is the best. Highly recommend them!
Business response:
Thank you very much! The pleasure is all ours! Nate is definitely an asset to our team. Please don't hesitate to give us a call if you have any questions. Thank you!
I had the BEST experience this week getting my car serviced. The customer service was on point.Every employee had the best attitude and was so accommodating. Very pleased 😀
Business response:
Thank you very much Kari Sue! We are thrilled that you had such an awesome experience with us! The pleasure is all ours! Please keep in touch and if you need anything please don't hesitate to call us at 513-932-3000. Thank you! Bill DeLord
Our family bought a GMC Acadia from Bill DeLord, and we could not be happier with the service and care we received. Recently we moved out of the area, and realized that we were spoiled at Bill DeLord, especially in the service department!! Often times at Bill DeLord we were able to borrow a cadillac while our car was in the shop! The service guys, and shop knew our names and greeted us with the best customer service!! I would recommend Bill DeLord Auto Center to anyone looking for a car but especially service too!!
Business response:
Thank you so much Brandon! Please keep in touch! Bill DeLord
Bought a used SRX from Redi and I highly recommend him and the Delord dealership!! They treated me with the utmost respect before, during and AFTER the sale. Thank you!
Business response:
You are very welcome! Thank you so much! We appreciate it! Please keep in touch! Bill DeLord
My family bought a GMC Acadia from Bill DeLord, and we could not be happier with the service and care we received. Our Salesman was Tom Kohls, and he was extremely helpful with picking out a new car. We test drove a few vehicles and ended up with one we really enjoy. When we went back for some routine service the service department was helpful and fixed the problem quickly. We were even able to borrow a cadillac while our car was in the shop! I would recommend Bill DeLord Auto Center to anyone looking for a car.
Business response:
Thank you so much Mr. Irwin! It is a great pleasure for us to be of service and we are so delighted that you had such a positive experience. Please don't hesitate to give us a call for any future vehicle needs.
Would definitely not bring your vehicle here for service. After being on countless phone calls with GM corporate for a measly $134 known service recall #12138 on a transmission dipstick tube failure this dealership would not honor the recall because apparently someone had already 'claimed' the warranty. GM corporate even admitted I had never received a recall notice according to their records. If the work was actually completed (never was as I am original owner) the dealership was supposed to install a foam tube in addition ... read more
Business response:
I am sorry about your experience in our service department. We have made repeated attempts to reach out to you to correct the apparent error regarding your warranty repair. We are perfectly willing to take care of the repair at no cost to you and provide you with a courtesy vehicle while the repairs are made. While we did not have the opportunity to sell you your 2011 Sierra and the last time we had seen your vehicle for service prior to this visit was in August of 2012, we will always be here to service your Sierra when you... read more
I wish they had 2 areas of rating. ..one for sales and one for service. .....my sales guy gets a 5.... the service department in my opinion owes me money! How the heck does an oil change and a tire plug take 3 hours. I have wasted my afternoon here to be told the tire can't be plugged and my oil change is ALMOST done. We purchased a new truck last week and we were out of here in 45 minutes! So stinking mad! They charge us by the hour....but our time is worth nothing.
Frequently asked questions about Bill Delord Autocenter
How is Bill Delord Autocenter rated?
Bill Delord Autocenter has a 3.9 star rating with 52 reviews.
When is Bill Delord Autocenter open?
Bill Delord Autocenter is closed now. It will open tomorrow at 9:00 a.m.
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