This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
917 Columbus Ave, Lebanon, OH, 45036, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Exceptional Service and Parts Department
Business response:
Thank you very much! We take great pride in our Service and Parts Department! Lizzy Z. Customer Service Representative
Great experience buying a used car. Tim Long worked with us and made it a pleasant experience. Very professional staff. We love our car and couldn’t be happier.
Nate Wagner -Service Department is the BEST �
Business response:
Thank you very much! It was a pleasure meeting you and being of service! Please don't hesitate to give me a call if you have any questions! We greatly appreciate your business! Thank you! Nate W. Service Consultant
Huge thank you to the service and parts department!! My husband and I were traveling home from Louisiana and were 6 hours from home when we hit a giant pothole on I71 at 1am. Since nothing was open on Sunday, we were towed to a Hotel where we waited until the dealership opened Monday morning. From the first time I talked to someone in parts until we were given our keys back to head home, everyone was nothing but nice and helpful. We arrived by flatbed truck at 830am, and they immediately had the car in to assess the damage. ... read more
Business response:
Wow! Thank you very much! Your kind words really made our day! Thank you for spreading the word and we are very happy to help in what way we can! We are glad you made it home safely. Thank you again Shannon! The pleasure was all ours!
I’ve always purchased used vehicles in the past, but when it came time to trade-in my old SUV I chose to buy new. I’ve always heard great things about Bill DeLord so I decided to make a visit. This was the first and only dealership I visited and the only vehicle I test drove. After that visit I knew this was the place for me. I am completely head over heels in love with my 2018 Terrain!!! It was such an exciting day and these guys made sure it was extra special for me. Love them!!
Business response:
Thank you Rachel! I am so pleased that you had such an awesome experience with us! I am happy that you love your new Terrain! Please don't hesitate to stop by my office the next time you come in! Thank you very much! Bill DeLord
These guys have always gone out of there way for me!! I used to bring my car to them for service when needed; however I move almost a year ago out of state. This week I was in town visiting family for the holiday and my car broke down (go figure!) so I walked in and explained my situation. They were so kind and got me in that day without an appointment! We also didn’t have any other means of transportation so while they were working on it they gave us a courtesy car through the holiday- so appreciative of everything they’ve ... read more
Entire staff was friendly and helpful in my emergency!Thank you all!!
Business response:
Thank you very much! We are thrilled we could assist you in your time of need! Please don't hesitate to give us a call for any further assistance! Lizzy Z. Customer Service Representative
Business response:
Thank you very much Shaunda! We greatly appreciate your business! Please don't hesitate to stop by any time! Bill DeLord
My husband and I purchased a new GMC Acadia earlier this spring at DeLord Buick GMC. Tom Cole was our salesman. He helped us find just what we were looking for, and was knowledgeable, informative and helpful! What a nice experience! But!! today we went in for our first service, and were blown away by the way we were treated. From the time we drove in, we were treated with the utmost kindness and respect. The treatment and service went above and beyond any we have ever experienced in our many years of car buying!!! ( Tom even... read more
Business response:
Thank you Kathy for the kind words. We will do our best to keep providing you with exceptional service. Please stop by my office next time you are in. I would love the opportunity to thank you in person. Bill DeLord
Bill Delord Autocenter has a 3.9 star rating with 52 reviews.
Bill Delord Autocenter is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com