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Bill Delord Autocenter

3.9

About this business

Location details

917 Columbus Ave, Lebanon, OH, 45036, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.952 reviews
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William DeLord's profile image
William DeLord 
recommend  Recommended
6 years ago

Exceptional Service and Parts Department 

Business response:

Thank you very much! We take great pride in our Service and Parts Department! Lizzy Z. Customer Service Representative 

Stephanie Sizemore's profile image
Stephanie Sizemore 
recommend  Recommended
7 years ago

Great experience buying a used car. Tim Long worked with us and made it a pleasant experience. Very professional staff. We love our car and couldn’t be happier. 

Kathy Amburgy Butcher's profile image
Kathy Amburgy Butcher 
7 years ago

Nate Wagner -Service Department is the BEST � 

Business response:

Thank you very much! It was a pleasure meeting you and being of service! Please don't hesitate to give me a call if you have any questions! We greatly appreciate your business! Thank you! Nate W. Service Consultant 

Shannon Willebrandt's profile image
Shannon Willebrandt 
7 years ago

Huge thank you to the service and parts department!! My husband and I were traveling home from Louisiana and were 6 hours from home when we hit a giant pothole on I71 at 1am. Since nothing was open on Sunday, we were towed to a Hotel where we waited until the dealership opened Monday morning. From the first time I talked to someone in parts until we were given our keys back to head home, everyone was nothing but nice and helpful. We arrived by flatbed truck at 830am, and they immediately had the car in to assess the damage. ... read more

Business response:

Wow! Thank you very much! Your kind words really made our day! Thank you for spreading the word and we are very happy to help in what way we can! We are glad you made it home safely. Thank you again Shannon! The pleasure was all ours! 

Rachel Chaney's profile image
Rachel Chaney 
7 years ago

I’ve always purchased used vehicles in the past, but when it came time to trade-in my old SUV I chose to buy new. I’ve always heard great things about Bill DeLord so I decided to make a visit. This was the first and only dealership I visited and the only vehicle I test drove. After that visit I knew this was the place for me. I am completely head over heels in love with my 2018 Terrain!!! It was such an exciting day and these guys made sure it was extra special for me. Love them!! 

Business response:

Thank you Rachel! I am so pleased that you had such an awesome experience with us! I am happy that you love your new Terrain! Please don't hesitate to stop by my office the next time you come in! Thank you very much! Bill DeLord 

Stephanie Stall's profile image
Stephanie Stall 
7 years ago

These guys have always gone out of there way for me!! I used to bring my car to them for service when needed; however I move almost a year ago out of state. This week I was in town visiting family for the holiday and my car broke down (go figure!) so I walked in and explained my situation. They were so kind and got me in that day without an appointment! We also didn’t have any other means of transportation so while they were working on it they gave us a courtesy car through the holiday- so appreciative of everything they’ve ... read more

Mackenzie Love's profile image
Mackenzie Love 
7 years ago

Entire staff was friendly and helpful in my emergency!Thank you all!! 

Business response:

Thank you very much! We are thrilled we could assist you in your time of need! Please don't hesitate to give us a call for any further assistance! Lizzy Z. Customer Service Representative 

Shaunda Miller's profile image
Shaunda Miller 
7 years ago

Business response:

Thank you very much Shaunda! We greatly appreciate your business! Please don't hesitate to stop by any time! Bill DeLord 

Kathy McCoy-gehret's profile image
Kathy McCoy-gehret 
7 years ago

My husband and I purchased a new GMC Acadia earlier this spring at DeLord Buick GMC. Tom Cole was our salesman. He helped us find just what we were looking for, and was knowledgeable, informative and helpful! What a nice experience! But!! today we went in for our first service, and were blown away by the way we were treated. From the time we drove in, we were treated with the utmost kindness and respect. The treatment and service went above and beyond any we have ever experienced in our many years of car buying!!! ( Tom even... read more

Business response:

Thank you Kathy for the kind words. We will do our best to keep providing you with exceptional service. Please stop by my office next time you are in. I would love the opportunity to thank you in person. Bill DeLord 

Frequently asked questions about Bill Delord Autocenter

How is Bill Delord Autocenter rated?

Bill Delord Autocenter has a 3.9 star rating with 52 reviews. 

When is Bill Delord Autocenter open?

Bill Delord Autocenter is closed now. It will open tomorrow at 9:00 a.m. 

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