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Bill Brown Ford

4.6

About this business

Bill Brown Ford in Livonia, MI, is the Largest Ford A Plan, X Plan, and Z Plan dealership in MI with the best new Ford inventory in the state including hard-to-find F-150s, Lightning Electric F-150 trucks, Broncos, and Mavericks. We get you back on the road faster than any other dealership and with our price match guarantee, you get the lowest lease payments available even on pre-orders. 

Location details

32222 Plymouth Road, Livonia, MI, 48150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.64,787 reviews
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Sharon Halleran's profile image
Sharon Halleran 
recommend  Recommended
4 years ago

I have a great salesman at Bill Brown Ford - Chris Soutar. Service was much better than when I brought my car in before and thank God they got rid of the guy in the service department who was there before. Completely rude and a real jerk. If he was still there, I don’t think I’d car a car from your dealership. 

Business response:

Hello Sharon! Chris Soutar is one of the best, and we are so happy to hear you had such a positive experience this time! If you need anything let us know - take care! 

Rhiannon Stevens's profile image
Rhiannon Stevens 
recommend  Recommended
4 years ago

Great experience at Bill Brown. Darwin Marsh was fantastic and was very patient with me on the car buying journey. It took quite a long time, but worth it. I love my Ford Escape and will continue my purchases with him and Bill Brown Ford. Great atmosphere and communication! 

Business response:

Rhiannon - Awesome new ride! We are so happy to hear that Darwin was able to find something that is perfect for you 🤩 Let us know if you need anything - stay safe & take care! 

Gary Collins's profile image
Gary Collins 
recommend  Recommended
4 years ago

This was my first time using Bill Brown Ford and it went smoothly. The reason for me picking Bill Brown Ford was sales person, Chris Soutar. My wife and I have bought/leased 6 vehicles from Chris over the last 10 years and he has never disappointed, including this time with our latest Explorer lease. He is professional, respectful, has great attention to detail, and is always available to help, whether buying or leasing a new car, handing in an old lease, or helping to answer questions about a vehicle. We highly recommend Ch... read more

Susan Schnurstein Moutsatson's profile image
Susan Schnurstein Moutsatson 
recommend  Recommended
4 years ago

We had a terrific experience leasing Cars at Bill Brown Ford. Chris Soutar was an awesome salesperson to assist us in weighing all the options and varying costs of different types of vehicles and what would work best for our family needs. Chose Chris Soutar as your sales rep for a lease or purchased vehicle at Bill Brown and you will be happy you did! 

Rob Box's profile image
Rob Box 
recommend  Recommended
4 years ago

Best experience I could have ever asked for at Bill Brown Ford Collision! Thank you Joe Hershey, Wayne, Jim, Ringo, and Steve!!! 

Business response:

Beautiful car, Rob! So glad we could make it look like new for you 🤩 Thank you for your kind words! Take care 

Evelyn Logsdon's profile image
Evelyn Logsdon 
recommend  Recommended
4 years ago

My wait time to get my car in was very short. My Service Advisor was very helpful and pleasant. Waiting area was good too. 

Business response:

Wonderful to hear Evelyn! We're very happy we could be of service to you. Thank you for your kind words :) 

Stan Piestrak's profile image
Stan Piestrak 
recommend  Recommended
4 years ago

Great on time service. Friendly, and courteous. 

Business response:

Glad to hear you enjoyed your service :) We always strive to make sure you have the best experience possible. Take care Stan! 

Alan Miller's profile image
Alan Miller 
recommend  Recommended
4 years ago

Dave Ausman is an awesome sales advisor! He recently helped us acquire an F-150 and it was a pleasure working with him. He is attentive, thorough and not high pressure. He was happy to spend the time with us to answer all our questions and showing me all the features in my new truck. I am a repeat customer and he has provided consistently great service. I highly recommend you visit Bill Brown Ford and ask for Dave! Alan & Sally Miller 

Business response:

Thank you so much Alan and Sandy! Dave is a wonderful example of what we stand for & it's a pleasure to hear you had a wonderful experience. We are so happy you chose Bill Brown Ford to do business with and we look forward to seeing you in the future! Enjoy your new truck 😃 

Mary Pat Cairns Michalzuk's profile image
Mary Pat Cairns Michalzuk 
recommend  Recommended
4 years ago

I recommend Bill Brown's Service department. They are very helpful whenever I need service on my vehicle 

Business response:

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care! 

Frequently asked questions about Bill Brown Ford

How is Bill Brown Ford rated?

Bill Brown Ford has a 4.6 star rating with 4,787 reviews. 

When is Bill Brown Ford open?

Bill Brown Ford is closed now. It will open on Monday at 9:00 a.m. 

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