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Big Jon's Used Appliances

3.9

About this business

You can save hundreds of dollars by buying Scratch and Dent Appliances, many with brand new parts on them. 

Location details

3635 W 16th St Central, Indianapolis, IN, 46222, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9281 reviews
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Tina Holcomb Thornburg's profile image
Tina Holcomb Thornburg 
5 years ago

My fiancé purchased stove, refrigerator and microwave from the Plainfield location. I just contacted them because within a week of purchasing I have cockroaches in my house and the igniter doesn’t work. They only option I was given was to bring the stove back in. We are out the cost of having an exterminator come out and getting a truck to deliver the stove back to the store....Terrible customer service.... please save your money and shop elsewhere. 

Kimberly Webb's profile image
Kimberly Webb 
recommend  Recommended
5 years ago

i just bought a side by side refrigerator from the plainfield location i’m on oxygen and we were able to buy it over the phone which makes it so much easier for me due to the heat the delivery guys were were very nice i made sure i have them water because of the heat i really appreciate it 

Heather Lane's profile image
Heather Lane 
recommend  Recommended
5 years ago

i just bought a fridge at the one on Arlington. best experience. very clean the staff are friendly. prices were Affordable. i couldn't be happier. 

Bill-Martha Jo Puckett Speckin's profile image
Bill-Martha Jo Puckett Speckin 
recommend  Recommended
5 years ago

I bought a refrigerator and the next day delivered by very nice and helpful guys My experience with them has been really great 

Anna Maxey's profile image
Anna Maxey 
6 years ago

treat customers better and fix the problem where it doesn't break later after warranty and charge u a butt load of money to come fix it not worth time or money and they are nasty and rude never again.... 

AmandaJoshua Craig's profile image
AmandaJoshua Craig 
6 years ago

The customer service at the west side store was awful, one of the girls had a major attitude will not be back. 

Sara Elizabeth's profile image
Sara Elizabeth 
recommend  Recommended
6 years ago

I always make it a point to write a review when I am very satisfied with a company. My husband and I are VERY satisfied with the service and product we received from Big Jon's Used Appliances in Plainfield. There was an issue with delivery and they made it 110% right quickly. We will definitely be recommending Big Jon's to anyone looking for appliances and will most certainly be back for future appliance purchases. After having worked in customer service, I can say with certainty their customer service is A++. It was awesome... read more

Business response:

Thank you, Sara! We appreciate your business and your willingness to recommend us to others. We’re so glad we could help you out. 

Chris Hanson's profile image
Chris Hanson 
7 years ago
Newton Toon's profile image
Newton Toon 
7 years ago

Frequently asked questions about Big Jon's Used Appliances

How is Big Jon's Used Appliances rated?

Big Jon's Used Appliances has a 3.9 star rating with 281 reviews. 

When is Big Jon's Used Appliances open?

Big Jon's Used Appliances is closed now. It will open tomorrow at 9:00 a.m. 

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