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Big Al's Pet Food Warehouse

3.3

About this business

This company's business is Pet Food and Supplies Retail 

Location details

999 E Los Angeles Ave# E, Simi Valley, CA, 93065, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.354 reviews
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Melissa's profile image
2 years ago

Great Groomer!!!! I am not to sure about the store itself or the people everyone is referring too, but they have this groomer Chris and she is the best one in town by far!!!!!!! I have tried several and Chris is cheaper than anyone else i've tried and my dog's always look great when I pick them up and they love to give her kisses!!!!!! 

Leona's profile image
2 years ago

Great! They have very good and helpful poeple at Big Al's, I love thier bunnies.I hope that I can work at Big Al's one day, cause they are just so great. The employees are very helpfull too. 

Darla's profile image
2 years ago

I love this store! I found the service to be excellent with the sales people on the floor , I have always gotten the answers I need. I did get one time a young lady at the cash register that didn't really have the greatest attitude, as if she really didn't want to be there and acted annoyed that I asked a question. Perhaps she was just having a bad day , she was young and inexperienced in customer service, I give her mercy and grace. To learn that part of the business takes time and maturity, but other then that one person I... read more

Sarah's profile image
2 years ago

ex employee a long time ago The selection is not the largest, the prices are not the best. A close relative of mine once bought expensive dog clippers, and when she tried to use them for the first time they didn't work. She went to exchange the clippers, only to be accused of breaking them, and never got new clippers or her money back. 

Debrau's profile image
2 years ago

Used to be better I used to shop at Big Al's. Not any more!! What is with the new owner? Is she crazy?. She got rid of all the employees that had any knowledge at all, and hired a bunch of kids. I miss Judy and Sue. The selection is not what it used to be, and the prices are sky high. I will be shopping at Theresa's, at least their staff is friendly and caring. 

Nancy's profile image
2 years ago

Big Al's Warehouse - Best in Town Along with a great selection (they even have a list of items made and produced here in the USA) and knowledgeable folks, Big Al's is our new pet store. We received excellent customer service and even had our pup's nails trimmed by June Mathers (known as Auntie June to locals) for free. She used to volunteer at another local pet store but has since moved to Big Al’s. She so gentle and patient; the only one our kids let touch their paws :) We love Big Al’s!!! 

Ashley's profile image
2 years ago

NICE! I go into Big Al's often, and other than that crazy old lady, Myrna I think her name is (stalks you like a lion on its prey), I found the service to be great. Everyone is friendly there and, well almost everyone, and they know how to run the business. I found that whenever I have needed a certain item ordered the warehouse manager has always made sure to get it for me, and just let me say he is quite the cutie. (I bet that's why all the ladies shop there) Although I know the owner Bill, wants to retire and is never the... read more

Incognito's profile image
2 years ago

I'm anonomous too The annoying lady is the reason I was avoiding Big Al's too! LOL. I knew what I wanted and was looking for, but she kept asking me stupid questions and giving her opinion on irrelevant things. Kind of like an annoying fly that keeps buzzing around your head... I don't know if she's still there cause I got tired of trying to avoid her when I did go there. The owner I believe is a really nice man, and I would love to give him the business, so I'll probably sneak in there again someday to see if the annoying l... read more

J's profile image
2 years ago

Big Al's fan I have many pets and find Big Al's to be the best pet store in Simi Valley. The advice given by the employees is always good and helpful. Most advice is given with personal experience. I believe all of the managers are helpful and kind and have a wide range of knowledge in the pet store trade. I enjoy the fact that if I need advice about a product, someone is always there to help. Jodi S. 

Frequently asked questions about Big Al's Pet Food Warehouse

How is Big Al's Pet Food Warehouse rated?

Big Al's Pet Food Warehouse has a 3.3 star rating with 54 reviews. 

When is Big Al's Pet Food Warehouse open?

Big Al's Pet Food Warehouse is closed now. It will open on Saturday at 9:00 a.m. 

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