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Beth Israel Deaconess Medical Center- West Campus
- Hospitals
- Boston, MA
About this business
Location details
1 Deaconess Rd, Boston, MA, 02215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My review about my experience with racism as a BI employee was deleted by Beth Israel, as they try to continue to cover this up, so I’m posting this again. I’ve been wanting to recount this experience on a public platform for years, I just wasn’t sure if anyone would listen. Now that there seems to be a shift to amplify black voices, I’m going to talk about the racism I experienced as an employee of Beth Israel Deaconess Medical Center. As I sit here thinking, there are too... Continue Reading
Estoy en un tratamiento de cancer y me quieren poner una inyección que es cada mes, cada dos semanas lo cual me puede matar, tenia una cita para un miercoles en la tarde, el oncologo la cambio porque el quizo sin preguntar un viernes por la mañana, el otro dia me dijeron que tenia una cita por teléfono y me hicieron dejar mi trabajo tirado por ir corriendo a la cita, siguen con lo misto y esta en peligro mi trabajo y ellos no entienden eso, pesimo servicio para los pacientes de cancer estan locos, llamo y dicen que yo no pue... read more
Business response:
Lamentamos conocer tu experiencia. Envíenos un mensaje privado con su información de contacto para que un miembro de nuestro equipo de relaciones con los pacientes pueda comunicarse con nosotros. También le animamos a que visite nuestra página de contacto en bidmc.org/contact. Gracias.
i would not take my dog here , there is a guy with hand cut wide open he in and out of fainting, one hour and 15 minutes, this is outrageous. Phil James
Business response:
Hi Phil, we have forwarded your comments to the appropriate teams and can ensure you this experience does not meet our standards. Our Patient Relations team is always here to help as well: bidmc.org/contact Thank you.
I was billed incorrectly following a routine physical at the Lexington office. Billing said to contact doctor's office - I tried repeatedly to contact the office manager, Carol Bumbaca, (patientsite, physical letter, phone messages) with no response. It took her FOUR MONTHS to respond - when she did the issue was quickly resolved but because of this delay BIDMC sent my account to a collection agency, over a charge of less than $10. I have requested a letter several times, stating that my credit rating will not be affected by... read more
Business response:
Hi Frances, our Patient Relations team is reaching out to you this morning. Thank you.
RecommendedI was just discharged from BIDMC/Stoneman 7 after a five day stay for unexpected major abdominal surgery. I’ve worked my entire career in healthcare but I’ve never been on this side of the bed, so I was apprehensive to say the least. ALL of the staff I encountered at BIDMC were kind, responsive and educated, and made one of the worst things that ever happened to me much more bearable. I truly hope I get a patient survey in the mail, because there are several people that I would like to single out because they were a step abo... read more
Business response:
Hi Dawn, thank you for your kind words. We have passed this along to our Stoneman 7 leadership team.
They are terrible, I had surgery my pulmonary dr. won't change the appointment they are horrible at returning calls.
Every member of the staff was truly wonderful. That includes security, checking in, house keeping, kitchen, nurses, nurses aides and Drs! Everyone was on their game! An especially tough trick to accomplish under the best of circumstances, and they handled it during the Covid crisis! Thank you to all of you for your care and patience! I was definitely in very good hands! I am grateful!
My mother was supposed to have day surgery on Thursday 6/18/2020 and go home that day or possibly the next day. The original surgery did not work so she was scheduled for a different procedure on Friday. She still now on Monday 6/22/2020 has not had the procedure. Every day they don’t feed her until supper time and some times later because she can’t eat before her supposed surgery every day. My mother is 80 years old and has no reason to be in the hospital except for a day surgery. We are now at 5 days no surgery no food ess... read more
https://m.facebook.com/story.php?story_fbid=10157471914205017&id=556565016
Frequently asked questions about Beth Israel Deaconess Medical Center- West Campus
How is Beth Israel Deaconess Medical Center- West Campus rated?
Beth Israel Deaconess Medical Center- West Campus has a 4.3 star rating with 2,308 reviews.
When is Beth Israel Deaconess Medical Center- West Campus open?
Beth Israel Deaconess Medical Center- West Campus is closed now. It will open on Monday at 9:00 a.m.
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