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Best Western Ramkota Hotel - Rapid City
- Restaurants
- Rapid City, SD
About this business
STYLISH HOTEL IN RAPID CITY, SD Rapid City is home to some of the most popular destinations in South Dakota, from Mount Rushmore to Custer State Park, the Crazy Horse Memorial, and Bear Country USA - and weâd love to have you book your stay with us during your visit. The BEST WESTERN Ramkota Hotel in Rapid City, SD offers western-themed decor and Midwestern hospitality. We are also proud to boast one of the Black Hillsâ largest indoor waterparks! With a 165-foot waterslide and a pirate ship with water cannons, your fa... read more
Location details
2111 N LaCrosse Street, Rapid City, SD, 57701, United States
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We stayed one night, wow...so the first room I never even saw. The key card (which was re coded 2 times) wouldn't even open the door for the building so during flash flood thunder storm went back and in an effort to fix things they gave me a different room. Again second floor with 2 small kids and a dog... then when I was collecting my kids toys I noticed a candy wrapper on the floor... right next to the nightstand. A sucker... not from either of my children.....
We are on an adventure and stayed here as we set out! The waterpark area was perfect for the kids in our family! What a treat! It was perfectly located just off of the interstate. The gas station in the lot was convenient. It was really a great stop on our trip. I posted over on our Have Sheer Determination page about what a great hotel it was!
The water park was very nice for the kids to play in but other wise it was very basic for the price we paid for the rooms. None of our requests were met and all of the staff was not very friendly. I would come back for a day visit to the water park but that is it. We would not stay here again unless we had no other choice.
Business response:
Thank you for staying with us and for your comments. We appreciate your business. I'm sorry to hear that our staff didn't seem friendly, and I will share that perspective so that we can continually strive to improve our performance. As our hotel continues its renovation, our rooms will be updated and given several more amenities. We hope you will consider trying us again in the future. Best wishes.
Not really worth the $130 plus tax .... Hair all over bath tub and bathroom floor and our room had a weird smell
Business response:
We are so sorry to hear of your experience. I hope our team addressed the issue immediately. I'd like to speak with you about your experience if you would. I can be reached at mlamphere@ramkotarc.com at your convenience. Thank you.
Used to go to the one in Sioux Falls every year for the gun show. Always had a great time. Haven,t done that for a long time. Always had a great time.
RecommendedThis is the third Best Western we've stayed at in the last three nights as we travel across the country. Compared to the other two, the rooms need a bit of updating - in particular the bathrooms. We were placed in a room near the back of the property with literally only one other car in the parking lot. We're thinking that's because we're traveling with our dog, which is fine. We're just grateful that Best Western allows pets. It has made our trip very easy so far. With three to four nights left to go, we hope to continue st... read more
Business response:
Denise, thank you so much for your feedback. We really appreciate knowing about our guests experiences, good or bad so we can continue to improve and grow. I have passed your comments along to housekeeping to get them addressed immediately. The items you mentioned aren't normal and are definitely not acceptable so I appreciate you letting us know. As part of our current renovation project, our hotel is installing refrigerators and microwaves in all our rooms, as we know how important those can be. I would appreciate another ... read more
Love staying here! Thick walls, can't hear neighbors or anything from the hall! Great place to stay!
Para el precio y lo q ofrecen muy caro. Pagué $217 por noche y solo incluia agua y café. Muchas de las habitaciones no tienen ni neverita.
Business response:
We are now remodeling. There will be a fridge and microwave in every room, when we are finished. The price depends what time of year and how busy. The rates go up when we are almost full. Come back and check out our new rooms.
The Ramkota is beautifully equipped for any event or conference. The staff was sweet, consider and helpful. :) <3
Frequently asked questions about Best Western Ramkota Hotel - Rapid City
How is Best Western Ramkota Hotel - Rapid City rated?
Best Western Ramkota Hotel - Rapid City has a 3.8 star rating with 2,217 reviews.
When is Best Western Ramkota Hotel - Rapid City open?
Best Western Ramkota Hotel - Rapid City is open now. It is open 24/7.
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