BEST WESTERN PLUS Chicago Hillside

the future i. 

on Citysearch

12 years ago

This was an affordable and good place to stay when visiting. Their shuttle service was EXCELLENT! Friendly and professional drivers. However, as a single woman traveling alone, the manager decided that since they didn't have the King room I had reserved, I "didn't need two beds" and put me in a tiny room designed for handicapped accessibility with a single queen bed. It was uncomfortable and awkward. But, when I complained, the front desk clerk made a room change very pleasantly. Made for a longer night of check in but in th... read more

KeepOnIt S. 

on Citysearch

12 years ago

Location was not far from Forest Park Blue line station which takes you straight to downtown Chicago. Hotel shuttle runs 24 hrs - very accommodating! Front desk staff was very friendly and helpful. Parking was convenient. I would stay here again! Price was impossible to match. We only traveled downtown and didn't venture elsewhere - but it's close to several interstates. 

PerfectPitch t. 

on Citysearch

12 years ago

I was very satisfied with the cost, location and comfort of our room. The front desk personnel were very helpful and pleasant to deal with. I found the room to be well maintained however the elevator was being serviced the 3 days we were there (and rightfully so). It would have been a major inconvenience if we were not only on the 2nd floor. While the location was convenient to i290 - the current construction into and out of the city via that route was very time consuming due to traffic. All in all a pleasant quiet experienc... read more

ForeverGone Z. 

on Citysearch

12 years ago

The staff was pleasant when checking us in. We requested a ground floor room. They were happy to do it, telling us that there were a few stairs. I appreciated that as stairs are difficult for me. The room was clean and the bed was very comfortable. The shuttle took us to the airport on request instead of making us wait for the scheduled shuttle. The driver was very helpful in helping me into the van and telling us where they would pick us up. 

StarryNight F. 

on Citysearch

12 years ago

Hotel breakfast buffet was good value. Courtesy bus from the airport was a bonus and the courtesy bus can also be used to go to the shopping mall nearby. The staff at reception were excellent and could not do enough when we wanted to hire a car or get a bus to the airport or mall. 

Mr Sensitive R. 

on Citysearch

12 years ago

Our ten-year old grand daughter hated to leave. Nice pool. Good location to visit the Chicago attractions and return each night to relax. 

News_Flash C. 

on Citysearch

12 years ago

Rooms were clean staff nice, not far from the airport and next to 290 which take you downtown... I would stay there again. 

WildFlower W. 

on Citysearch

13 years ago

Traveling to Chicago, needed to stay the night before returning home but wanted away from the city. This location was 15 minutes away and served the purpose nicely. Very clean room, very comfortable bed, not a free breakfast but a great buffet for fair price. The outdoor pool was divine and I had it all to myself. A quiet place to relax inside a little courtyard. This is a quiet location, located off a main e-way (290) and nearby food and gas for traveling. Consider this location if in the area. Also close is the Brookfield ... read more

TigerTails T. 

on Citysearch

13 years ago

I stayed here one night, average place, clean and the check in staff was very friendly and helpful. I had my small chihuahua with me, so they gave me a room near the back door on the first floor.