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Best Buy
- Retail
- Albany, NY
About this business
Location details
1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Andy the Sony expert was great! Very helpful and friendly.
Bought an inexpensive 40 inch for my bedroom. Picture horrible n got gyperd on the size. It's going back
It was an ok experience. Ought to get reps away from computers and out with customers
We have been given the runaround by this store regarding the Galaxy Note7 exchange program. We have been to the store twice, and the people in the cellphone department told us that if the phone doesn't heat up than I have nothing to worry about. I asked if there was a way to register for the replacement Note7 so I could exchange mine, and they said no. Just call the store and see if they came in. What a joke! Called the store and you are on hold for 30 minutes plus, then they tell you they have the new Note7's but you can on... read more
I have never experianced worse customer service in my life & that is saying A LOT! I spent $600 on a broken washer a month ago, Best Buy couldn't care less! I have waited on hold for countless hours, on several occasions & was unable to get anyone to answer my calls... Even the corporate hotline tried to contact the store & waited 2 hours on hold before getting disconnected by someone at the store! They advised I go in to the store, If I have to come in to the store I will be raising some serious hell!
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 5,550 reviews.
When is Best Buy open?
Best Buy is closed now. It will open on Monday at 9:00 a.m.
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