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Best Buy

4.0

About this business

The Best Buy in Albany, N.Y., is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office produ... read more

Location details

1 Crossgates Mall Rd, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.05,072 reviews
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Bernard Toney's profile image
Bernard Toney 
8 years ago

Warning Don't buy nothing from Best Buy because if you do they just might keep your money I tried to return this HP Laptop back still sealed brand new this slip pops out and said your return denied i had to show out 1036 dollars call the corporation they played dumb with a receipt 2 days old and been reading best buy site with other customers having the same problem you call 1888 best buy they don't help call the corporation they play dumb people work hard for there money it's a shame if some stole something from them you be... read more

Savanna Kinsley's profile image
Savanna Kinsley 
8 years ago

This store is not human friendly. I waited over 45 minuets just to be hung up on. I was not impressed at all.. 

Lisolette Driscoll's profile image
Lisolette Driscoll 
8 years ago
Josh Hunter's profile image
Josh Hunter 
8 years ago

Customer service is trash nobody answers the phones been on hokd for over 20 mins and havent even spoke to a real person been calling for an hour and still noone 

Rick Brian Oyam Jr.'s profile image
Rick Brian Oyam Jr. 
8 years ago

Drew is the greatest! Excellent customer service and very personable. Hands down my best experience in the store to date! 

Jenny VanWormer's profile image
Jenny VanWormer 
8 years ago
Sue Mainville's profile image
Sue Mainville 
8 years ago
Tate Cozza's profile image
Tate Cozza 
8 years ago
Stephen Quickenton's profile image
Stephen Quickenton 
8 years ago

Black Friday and Best Buy has 3 of the 6 registers open. Unbelievable! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 5,072 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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