Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.0

About this business

The Best Buy in Albany, N.Y., is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office produ... read more

Location details

1 Crossgates Mall Rd, Albany, NY, 12203, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.05,194 reviews
Select a rating
Bokyat Pha's profile image
Bokyat Pha 
recommend  Recommended
5 years ago

Best Buy is the best👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 

Kathy Dunlap's profile image
Kathy Dunlap 
5 years ago

This is the weekend of hell for retail workers. Your staff was available for questions and the register line moved quickly and efficiently. Kudos 

Lisa Grinnell's profile image
Lisa Grinnell 
5 years ago

1) answer phone, 2) honor deals 

Vince Fenlon's profile image
Vince Fenlon 
5 years ago

electronics and other house items 

Amanda Alexander's profile image
Amanda Alexander 
6 years ago

NEVER buy from these thieves!!! Go Amazon! Better return policy! 

Virginia Jakuden Jarvis's profile image
Virginia Jakuden Jarvis 
6 years ago

Expect zero service or communication unless you are actually in the building! Brought laptop in under warranty a month ago. Can’t get a live person on the phone to check on it, so have to keep stopping in, now two weeks past estimated repair date. No manager in store. I “might” get store credit when the laptop is “junked” and the manager is in (maybe Friday?), but they do not have this model laptop anymore, so I can’t get what I want now even if I spend more money. I buy a lot of equipment here for my business, but I am read... read more

Sandra Sullivan Smith's profile image
Sandra Sullivan Smith 
6 years ago

I received a new iPhone for Christmas having problems with it. Also bought case and accessories after the holiday for this phone. Went in today because of issues with the phone and case. After being told multiple times that I must have done something regarding the malfunctioning I was told I am out of the 14 day warranty. Each staff person extremely rude and condescending will NEVER shop there again. 

Fran Partridge's profile image
Fran Partridge 
6 years ago
Hal March's profile image
Hal March 
6 years ago

Customer service people at the Albany Best Buy were most friendly and helpful - they fixed us up - thanks! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 5,194 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com