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Best Buy

4.0

About this business

Location details

1 Crossgates Mall Rd, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.05,550 reviews
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Bokyat Pha's profile image
Bokyat Phaย 
recommendย  Recommended
6 years ago

Best Buy is the best๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘ย 

Kathy Dunlap's profile image
Kathy Dunlapย 
6 years ago

This is the weekend of hell for retail workers. Your staff was available for questions and the register line moved quickly and efficiently. Kudosย 

Lisa Grinnell's profile image
Lisa Grinnellย 
6 years ago

1) answer phone, 2) honor dealsย 

Vince Fenlon's profile image
Vince Fenlonย 
6 years ago

electronics and other house itemsย 

Amanda Alexander's profile image
Amanda Alexanderย 
7 years ago

NEVER buy from these thieves!!! Go Amazon! Better return policy!ย 

Virginia Jakuden Jarvis's profile image
Virginia Jakuden Jarvisย 
7 years ago

Expect zero service or communication unless you are actually in the building! Brought laptop in under warranty a month ago. Canโ€™t get a live person on the phone to check on it, so have to keep stopping in, now two weeks past estimated repair date. No manager in store. I โ€œmightโ€ get store credit when the laptop is โ€œjunkedโ€ and the manager is in (maybe Friday?), but they do not have this model laptop anymore, so I canโ€™t get what I want now even if I spend more money. I buy a lot of equipment here for my business, but I am read...ย read more

Sandra Sullivan Smith's profile image
Sandra Sullivan Smithย 
7 years ago

I received a new iPhone for Christmas having problems with it. Also bought case and accessories after the holiday for this phone. Went in today because of issues with the phone and case. After being told multiple times that I must have done something regarding the malfunctioning I was told I am out of the 14 day warranty. Each staff person extremely rude and condescending will NEVER shop there again.ย 

Fran Partridge's profile image
Fran Partridgeย 
7 years ago
Hal March's profile image
Hal Marchย 
7 years ago

Customer service people at the Albany Best Buy were most friendly and helpful - they fixed us up - thanks!ย 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 5,550 reviews.ย 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m.ย 

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