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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

8300 Rosedale Hwy, Bakersfield, CA, 93312, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,768 reviews
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Oscar M.'s profile image
9 years ago

Horrible customer service! Bought a galaxy note edge and wanted to exchange it before 14 days return policy. Went over on 12th day and they told me they didnt and wouldnt have anything in stock until after my return period. So asked what my options were and guy says to me sorry and that i didnt really have any options and that I'm stuck with it this defective overheating phone and they couldnt help me!! 

chris m.'s profile image
14 years ago

NEED TO REDO FLOOR MANAGEMENT!! Very poor customer service! We recently purchased a 55" package deal, and took almost a month to complete the package. We spoke to managers (Julius, Alex) and both seemed to be lost with helping us. I made all the contact phone calls and phoned and them every 4th day to see if the problem could be solved. I DO NOT SUGGEST YOU PURCHASE ANYTHING FROM THEM THAT IS NOT INSTOCK. (EVEN THOUGH THEY COMMIT TO A DELIVERY DATE!) 

Amy L.'s profile image
14 years ago

Totally frustrated! I purchased a camera for $399 cash I was not happy with it! The reason I was not happy is because it made my pictures all orange, I tested the camera against my friends who has the same one and the stores floor model, plus several hours of test printing and researching to make the camera work better and none of this corrected the orange problem. I even asked to exchange mine for the floor model based on the quality just looking at the screen. I just wanted to exchange it because it was defective. They wou... read more

benedick c.'s profile image
benedick c. 
14 years ago

poor overall service typed while waiting Horrible customer service as I am waiting I had time too look up this website register and write this review as I am waiting I walked around this section 3 times. No one approached to ask for help then when I asked about if I can get help, the attendant told me its going to be awhile. So I stood by the product I intended to buy. The attendant I had asked walked away then helped someone else looked at me and walked away I believe I have was passed up 5 times a supervisor training someo... read more

Cesar S.'s profile image
15 years ago

Poor customer service This place has a great selection of products, however, the workers here don't like to help out the customer. I wanted to purchase a car stereo, but the worker refused to give me anything more than simple, mundane answers to my questions, so i knew he didn't really know much of the subject. The stereo I wanted was not available, so he stopped paying attention to me and just continued to go back to his station, no exaggeration. Some workers there try to serve the customer, but others simply just don't car... read more

Heather B.'s profile image
Heather B. 
15 years ago

Great store Best buy is an awesome store to buy anything from.. There products are top of the line. I love going there to look for stuff. The employees are always so friendly and the store is so neat and clean.If your looking for t.vs stereos i would reccomend going to best buys where they can assist you 

James W.'s profile image
15 years ago

Lack of product knowledge The people that work here have no idea what they are talking about. I went into this store looking for a cable for my computer. I repeatedly asking several people where these cables were stocked and was told that there are no such cable in existance. I then found the exact cable I needed in the same aisle I was standing in. Finding someone to help you in this store is a joke. They either have 15 other customers waiting for them or they avoid you like you have the cooties. This place is a joke. 

Elizabeth K.'s profile image
Elizabeth K. 
15 years ago

home electronics and more Best buy is an awesome home electronics store. They have the biggest supply and the best deals in town for electronics. I have purchased many things in here including a car stereo. I got a good deal. The employees always greet you the second you walk in the door and are always more than willing to help you when you need it. 

Clayton C.'s profile image
Clayton C. 
15 years ago

For electronics, you can't do better Best Buy is my favorite store. I love browsing the computers, software, and other electronic products they have to offer. If you're shopping for the computer geek who has everything, or if you are him, this is the place to go. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,768 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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