Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

3.9

About this business

Message from Best Buy 

Location details

18700 Veterans Blvd Unit 13, Unit 13, Port Charlotte, FL, 33954, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.93,927 reviews
Select a rating
Michael Harriott's profile image
Michael Harriott 
4 years ago

Movie section is completely decimated Not shopping here any longer Sad 

Stephanie Michelle's profile image
Stephanie Michelle 
4 years ago

Went in there for the last time ever today. Trying to buy a computer. Knew exactly what we wanted. A MacBook Pro. Short heavier gentleman was extremely rude. Made a scene in front of the customers. We were very patient and very understanding but your customer service is absolutely horrid. Asked for manager and he or she wasn’t working. Spoke with Tanya a supervisor who was nice but still didn’t offer to get the box so we could purchase this $2000 item. I guess no one works commission anymore? The general manager really needs... read more

Nyladnewg Eor's profile image
Nyladnewg Eor 
4 years ago

Spent most of my time waiting for someone to help.. the employee customer ratio is not ideal. I have been trying to buy an apple watch from them for over a week but because they limit their customers in their store i had to leave the line because i was waiting to long outside... also wish they would extend their closing time to 8pm because i get off work when y’all close 

Edwin Johann's profile image
Edwin Johann 
4 years ago

went to av dept for home ent. appt. and no one ever called as they were supposed to wirhin 2days. cant get thru to the store by phone, calls all go to hold for hours. terrible service. avoid this store. 

Cesare Ruscio's profile image
Cesare Ruscio 
4 years ago

I purchased over $7K worth of product here over the last year and the service is absolutely brutal. My last purchase was for a giant tv for almost $3K and the installation apt was cancelled 3 times on the day of the installation. Trying to call them is impossible I tried for a week straight and every time I called you get put on hold for over one hour and then the phone cuts off. They don't answer any emails and you are just stuck being able to do nothing. This is horrible business and we should just start supporting the loc... read more

Zara Anderson's profile image
Zara Anderson 
4 years ago
Michael Berleue's profile image
Michael Berleue 
recommend  Recommended
4 years ago

Very respectful employees 

Shauna Schaeffer-DeRidder's profile image
Shauna Schaeffer-DeRidder 
4 years ago

The wait, for a simple purchase is ridiculous. you have to wait for your ticket, just to get an item from a case to purchase. unbelievable. waste of time. 

Maria Denn's profile image
Maria Denn 
5 years ago

Your scheduling people to go in the store that's ok for those who need that assistance however we do not and just needed a simple computer cord sorry you lost our business @! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 3,927 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com