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Best Buy

4.2

About this business

Location details

125 18th St, Jersey City, NJ, 07310, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.25,086 reviews
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Jim Kiernan's profile image
Jim Kiernan 
6 years ago

if you want any service, don't waste your time at this store. Go to Secaucus. I waited 25 min to get help in appliances and no one showed. I went to Secaucus and within 25 min I got assistance and my credit and fridge. See Howie 👍 

Laurene Chavez's profile image
Laurene Chavez 
6 years ago

#bestbuy you were supposed to deliver my washer and dryer today confirm3X over weekend. Today at 1130 u cancel!!SMH. Order cancelled go screw yourself I waster a day off today bc of u 

Tom Lowery's profile image
Tom Lowery 
7 years ago

Best Buy? Try WORST Buy. Rottem phone service for the entire company and the JC location never pixs up the phone. Cannot pricess a simple laptop purchase... Even cancelling the order was a nightmare. 

Tushar Gajbhiye's profile image
Tushar Gajbhiye 
7 years ago
Domenico Cirilli's profile image
Domenico Cirilli 
7 years ago

On more then one occasion I’ve come through and purchased all the items I need at retail. There when you need them! That’s why they’re there! 

Dolores Bradley's profile image
Dolores Bradley 
7 years ago
Vin Zilla's profile image
Vin Zilla 
7 years ago

I've never had an issue in-store since I go in and do not require help, though it is tough to find someone to help if needed. HOWEVER, calling in to ask a question or get anyone over the phone is a NIGHTMARE. I spent about an hour and 7 attempts and wasn't able to get anyone to answer. NO WONDER ECOMM IS DESTROYING PHYSICAL STORE! 

Kimberly Tylor's profile image
Kimberly Tylor 
7 years ago

If I could rate no stars that would be nice. The past month has been nothing but headaches from poor installation and product troubleshooting for my Pioneer Car AppRadio. This place has you fooled that they are "fixing" the problem. Then just left me with a broken radio and no answers. NEVER USING BEST BUY! 

Maria J. Rivera's profile image
Maria J. Rivera 
8 years ago

The service and sales help is deceptive. They make one offer, then add on extra costs. The GEEK squard quoted one price, then during pick up of the repair they denied that a service was part of the package deal even though it was listed. on their sheet. I will never enter this store again. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 5,086 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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