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Best Buy

4.2

About this business

Message from Best Buy 

Location details

6670 Edwardsville Crossing Dr, Edwardsville, IL, 62025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,286 reviews
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John Wiser's profile image
John Wiser 
7 years ago
Amber Jackson's profile image
Amber Jackson 
7 years ago

Apparently ereaders aren’t worth it for salespeople to help with. 

Mary N Kevin Eller's profile image
Mary N Kevin Eller 
7 years ago

This is the rudest Best Buy I've ever been to. I wish I would have read the reviews before I ever came here. Manager Kenneth Young is completely useless. HE tells me to Call Geek Squad for them to come repair my TV . I'm on hold for 28 minutes just for Geek Squad to tell me I have to call Vizio . Again the manager kennith is useless. ( not the first time I had to deal with him but will be the last ) I got a hold of Vizio and they are very nice people. I shared with them how Best Buys reviews are all horrible and they all com... read more

Tim Tori Tilton's profile image
Tim Tori Tilton 
7 years ago

Nice Best Buy. Just pulled up...3 min till closing...person locking the door saw me and went ahead locking the door. Really need to work on customer service if want continued business. 

Jeff Lombardi's profile image
Jeff Lombardi 
7 years ago
Tim Kelly Jr.'s profile image
Tim Kelly Jr. 
8 years ago

Have ordered things online for in store pickup, only to have them just cancel and question why I needed 6 of something. They should have said thank you for your business. Incompetence and bad management is why most people avoid the edwardsville store. Now I'll be joining. 

Geraldo Calderon's profile image
Geraldo Calderon 
8 years ago

I kept getting stalked by one of your female workers asking me on 2 occasions if I was finding everything OK, and If I was ready to check out now. I was looking at th 4K Tvs. I said no. She said she would hold my items if I was going to continue shopping and to "let her know" when I was ready to check out. It's none of her business how long I want to keep shopping. I had about $60 worth of crap I was planning to purchase with y money and not steal but instead I just put the items down and walked out of this fucking Edwardsvi... read more

Claudia Bruhn's profile image
Claudia Bruhn 
8 years ago
Michael Hayes's profile image
Michael Hayes 
8 years ago

Second time in to buy a drone and second time I waited more than 20 minutes to even be waited on....walked out...again, I guess I will try the one in Brentwood... 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 2,286 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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