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Best Buy

4.2

About this business

Message from Best Buy 

Location details

6670 Edwardsville Crossing Dr, Edwardsville, IL, 62025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,286 reviews
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Roxanne Renner Marra's profile image
Roxanne Renner Marra 
4 years ago

What happened to customer service. I have called three times to check if my TV i ordered was there. Every time I call i get their long recording then it hangs up on me after i choose sales. 

Jennifer Barry Yost's profile image
Jennifer Barry Yost 
recommend  Recommended
5 years ago

Just wanted to thank Gage for all his time and effort to get us a remote for our new TV! 

Tamara Rampold's profile image
Tamara Rampold 
recommend  Recommended
5 years ago

Just wanted to compliment the Edwardsville store on their curbside pick-up process during this pandemic. I work from home, and my power cord was damaged this morning. I ordered a new one and picked it up at the Edwardsville store. The process was exceptional. As I drove in to the parking lot, an employee greeted me at a safe distance. I was asked if I was there for a pick-up, my name and product. He then asked me to pull to the front of the store. I waited there for a very short time. Then an employee came to my car, kept at... read more

Mike Richardson's profile image
Mike Richardson 
5 years ago
Thomas Carril's profile image
Thomas Carril 
5 years ago
Bryan Hoffmann's profile image
Bryan Hoffmann 
5 years ago

pre-ordered a video game to be picked up in store. Day game comes out, NO GAME!! Store claims Microsoft failed to ship games, which was a LIE! Someone took my SON'S copy! Other locations recieved their pre-orders on time!! 2nd time we've been screwed by Best Buy. Will never shop with them again! 

Kristy Frey's profile image
Kristy Frey 
recommend  Recommended
5 years ago
Amanda Alexander's profile image
Amanda Alexander 
6 years ago

NEVER buy from these thieves!!! Go Amazon! Better return policy! 

Deana Avery's profile image
Deana Avery 
6 years ago

You could grow old in this store waiting for someone to actually help you. Ridiculous! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 2,286 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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