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Best Buy

3.8

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

309 E University Pkwy, Orem, UT, 84058, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.83,950 reviews
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Amy Pay Sorensen's profile image
Amy Pay Sorensen 
2 years ago

Customer service is horrible. The Assistant Manager at the Orem store could not even walk over from the podium to talk to us. We had to go to him. We had been told by customer service online to take our product in and a manger would help us. We had the transcript from the online chat, but he did not help us or care. He would not even look at it or honor what we had been told by a representative of the company. Did not care at all to lose a loyal customer. They only have a 15 … See more 

Spenser Simpson's profile image
Spenser Simpson 
recommend  Recommended
2 years ago

Customer service is awesome, and the employees are great. Have a really good selection of products as well! 

Kerina Espinoza's profile image
Kerina Espinoza 
recommend  Recommended
6 years ago

I'm only reviewing Best Buy Marshall in Orem. He got me to come in to Best Buy on THANKSGIVING, and followed up because I had gone in the night before to look at prices. I rarely go into stores anymore. Customer service is lacking. S/O to Marshall at Best Buy. 

Mason Drake's profile image
Mason Drake 
6 years ago

I have been a long time customer of Best Buy, but never again after today’s experience. 

Mason Drake's profile image
Mason Drake 
6 years ago

I have been a long time customer of Best Buy, but never again after today’s experience. 

Charles Pearson II's profile image
Charles Pearson II 
6 years ago
Dave Burton's profile image
Dave Burton 
7 years ago

Almost as bad as the DMV.......................... 

Dave Burton's profile image
Dave Burton 
7 years ago

Almost as bad as the DMV.......................... 

Stephen Dangerfield's profile image
Stephen Dangerfield 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.8 star rating with 3,950 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 8:00 p.m.  

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