Best Buy's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.0

About this business

Location details

1900 W International Speedway, Daytona Beach, FL, 32114, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.06,172 reviews
Select a rating
Zachary Stephens's profile image
Zachary Stephens 
5 years ago

Absolutely terrible customer service. 10/10 do not recommend. Zach Salazar should be fired immediately. Pathetic and miserable representation for customer service! 

Kelly Bustard's profile image
Kelly Bustard 
5 years ago

CLUSTER F**K. Several audio displays did not work so it was impossible to audition speakers. Majority of the televisions were not labeled with the model numbers or the prices. About 10 to 12 TVs were not turned on. The larger premium TVs had different content playing making it extremely difficult to compare picture quality. According to the the email, someone would bring my order out to me and requested my discription advising that my order would be brought out within 15 minutes. After 15 minutes I inquired about my order an... read more

Kelly Niickole's profile image
Kelly Niickole 
5 years ago

I placed an order for pickup and it wasn’t supposed to be ready until January. They had it ready before then so I added my husband to pick up the order for me. He is my designated store person. He had all of the information needed, and when he arrived, they wouldn’t him get it. They wanted me to add him to family and friends pick up, but that option wasn’t available because I had already placed the order months ago. I’m calling corporate about this because i’m unable to leave the house, which is why he was there to pick it u... read more

Lindsey Brown's profile image
Lindsey Brown 
5 years ago

I will not ever buy anything from this Best Buy again. I can’t tell you how customer service is because I’m unable to even reach them. 

Michael Cope's profile image
Michael Cope 
5 years ago

I’m trying to get a simple answer to a fairly large expenditure and they will NOT answer the phone! Been on hold for over 2.5 hours with 3 calls! How’s that for service? 

Cassie Hernandez's profile image
Cassie Hernandez 
5 years ago

ordered a game console online for pickup today ans between the time I ordered and went to pick up they sold my order! and to top it all off WOULD NOT give me a cash refund so I'm out of the game plus the 326$ until my bank refunds it. The manager could have cared less that I am out the money until a refund is done. 

Heather Williams's profile image
Heather Williams 
5 years ago

One hour pick up? Yeah except it’s already been 5 and I have no idea when it will actually be ready. Chat says it delayed and the store doesn’t answer the phone at all. What a waste. 🙄 

Dain Baltierra's profile image
Dain Baltierra 
5 years ago

Took my money a month ago, lied about when the product would be delivered. Way to be a Piece of Human garbage. Never ever again. 

Tecora Hicks's profile image
Tecora Hicks 
recommend  Recommended
5 years ago

fast service and very intelligent people helping with our products 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 6,172 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com