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Best Buy
- Electronics Repair
- Daytona Beach, FL
About this business
Location details
1900 W International Speedway, Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad customer service in the geek squad. My dad took his vehicle in at 9 am to get a remote start put in. He is 69 years old. At 9 am it was 24 degrees. When he dropped the vehicle off they told him that he needed to leave since the store wasn't open. They didn't inform him to make prior arrangements or anything when they spoke with him. So my dad left and called me. He had to wait outside for 40 minutes for me to get there. I live 30 minutes away and I had to get ready to come get him. There is no reason they couldn't have m... read more
Best Buy and it’s improper way of handling a situation that could’ve been simply taken care of has lost a customer of many years. I had made an advanced payment on credit for an order I had placed for delivery and cancelled the order before delivery due to change of mind on the product. I was told I’d be reimbursed by 3 different representatives and was given 3 different timelines , I understand with COVID there would be delays. Very understanding of that. What I wasn’t told is that the payment I had made would be turned int... read more
this place is terrible. employees are socializing more then working smh. Don't even try to call the store you be on the phone for over 30 minutes without no answer smh.
Placed an order for one hour pick up and it's been a day. The item still isn't ready. Tried contacting the store but no one answers the phones. Waited over an hour multiple times for multiple options. Still on hold as I type this.
Absolutely the WORST customer service ever!!! I have been to many Best Buy stores but this was by far the worst. Tyler (cashier) and the store manager Derrick can benefit from a customer service course or two. Running this store the way you do will run Best Buy (Spanish Fort, Alabama location) in the ground and ruin your brand!!!!! Racist to say the least and should be reported to the Attorney General!
I will NEVER spend another dollar in this store. We have been loyal customers for years and always felt like we could count on them. This year I was ASSURED 3 times that my kids gaming PCs would be available to pick up December 22, 2020. I call they are not, then I go in on 12/24 an hour before my family opens Christmas gifts... still not there... here it is 12/26/20 and we are told that they will not be in store until 12/29/20. So my kids had NO GIFTS TO OPEN ON CHRISTMAS MORNING AND WILL NOT GET THEM UNTIL ALMOST NEW YEARS... read more
Awful experience! Placed online order for curbside pickup that said it would be ready within an hour. Drove there. Waited an additional 40 minutes. Then flagged down associate bringing out curbside orders who told me they were super backed up. He assured me my item was in stock and gave me the option of standing outside it freezing weather behind 50 people to go into store and get it. I cannot be out in the cold for long periods so I opted to go back tomorrow for my purchase. Then. 5 hours later I get a text message saying m... read more
RecommendedCustomer service was awesome today. One day after Xmas and they were ready with a smile. And thank you for the COVID protocols. There was a limit to how many could enter so we could ALL be as safe as possible. I was in and out in 10 minutes!!
RecommendedHad no problem replacing a broken iPad. 👍👍👍
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 6,172 reviews.
When is Best Buy open?
Best Buy is closed now. It will open tomorrow at 9:00 a.m.
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