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Best Buy

4.0

About this business

Location details

4406 Bay Rd, Saginaw, MI, 48603, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.03,267 reviews
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Linda Landel's profile image
Linda Landel 
9 years ago

Drove 100 miles one way because grandson wanted new hardware for our pc. Zachary and AJ from Geek Squad took over and made my grandson one happy young gamer. Zachary went above and beyond to satisfy this customer. Thank you Zachary and AJ. 

James Gabriel de Polignac's profile image
James Gabriel de Polignac 
9 years ago

I was really hoping to buy a phone. But nobody would help. I waited around for a while then just decided to take my business elsewhere. 

Kelly Salazar- Wahl's profile image
Kelly Salazar- Wahl 
9 years ago
Alina Maria's profile image
Alina Maria 
9 years ago

Worst customer service ever!!!!!! This place needs to fire everyone and start over! Get it together Best Buy and read these reviews! 

Thomas Roy's profile image
Thomas Roy 
9 years ago
Scott Beevers's profile image
Scott Beevers 
9 years ago

Went in for a new phone for my son and the sales person was very helpful. 

Mike Sobkowiak's profile image
Mike Sobkowiak 
9 years ago

Best Buy you have a extremely incompetent customer service department. Been dealing with issue since 11/29/2016 on your Best Buy credit card. It's the geek squad division have conformation & refund numbers the charge is still there repeated phone calls last time was 01/24/2016 transferred to 4 different people then disconnected. Even sent a letter no response. This taking to long no excuse for this should been taken care of back in November. Talking to customer service people in a different country sucks!! ��� 

Wendy Martinez's profile image
Wendy Martinez 
9 years ago

My husband and I went to your Saginaw store Jan 9th, the humidifier that we wanted was out of stock at the store, the sales rep told us that it would only take 2 - 3 to have it delivered to our home. Today is day 8 and we still haven't gotten it... I called the store on Jan 13th and told them that I haven't gotten it yet. I tracked it with the UPS and it hasn't arrived at the UPS to ship it to me and NO update information. I told the store when I called that I wanted to cancel the order and get a refund, we paid cash, he tol... read more

Isairis Ayala's profile image
Isairis Ayala 
9 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,267 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 11:00 a.m. 

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