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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4406 Bay Rd, Saginaw, MI, 48603, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.03,062 reviews
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Jason Showers's profile image
Jason Showers 
7 years ago

Wife bought 2 Bed Bath and Beyond gift cards from Best Buy. Charged for both, one wasn't activated on their end. We call the day after Xmas, they said it was their fault and to allow them 24-48hrs to send an email with a code that will be usable. 72 hrs later, no email, we call again, only to be told by their service rep she can not help us and gave us another number to call which was closed at the current time. shit service from the start. would like to be contacted asap and have this remedied. 

Dawn Bass's profile image
Dawn Bass 
7 years ago
Vicki VanHorn Peaster's profile image
Vicki VanHorn Peaster 
7 years ago

Worst customer service ever! Actually got no service! Went to three people who acted like it was a burden to answer questions. One was on his personal cell chatting .. asked question.. he turned and walked away to continue his phone conversation. Went to another store and purchased 2 new laptops.. among other things. Spent almost 1800.00 Will never try you guys again 

TJ Smith's profile image
TJ Smith 
7 years ago
Jacob Jake's profile image
Jacob Jake 
7 years ago

Always a great experience here! I love how fast and friendly everyone is and they make it a easy time. 

Delaney Christilaw's profile image
Delaney Christilaw 
7 years ago
Rosalyn Nichole's profile image
Rosalyn Nichole 
7 years ago
James Yax's profile image
James Yax 
7 years ago
James Wolf's profile image
James Wolf 
7 years ago

The General Managers response to my concern - "We are not responsible for what happened after we installed it"! Took her weeks to even get back with me. If you want to be taken care of as a customer, go somewhere else. No wonder they are rated so low. Well below the national average. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,062 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 9:00 p.m.  

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